Food Runner/Busser

Landed; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Biscuit Belly is seeking a Food Runner/Busser to keep the dining room humming. You’ll deliver plates with warmth, reset tables, and support servers during busy shifts, ensuring every guest leaves happy. The role emphasizes genuine hospitality and team energy in a fast-paced setting.

This position rewards energetic team players who value guest experience, with the opportunity to grow as you learn the rhythm of our kitchen and front‑of‑house operations.

Qualifications

• Friendly, fast service
• Ability to multitask in a busy dining room
• Positive, guest‑focused attitude

Responsibilities

• Run food from expo line to tables with speed and accuracy
• Clear and reset tables to maintain dining room flow
• Assist with drink refills and guest needs
• Communicate clearly with FOH and BOH during peak periods

Skills

Customer service

Teamwork

Communication

Job description

Front of House - Food Runner / Busser

At Biscuit Belly, our Food Runners and Bussers are the heartbeat of the dining room. You’re the one who keeps the flow smooth, the tables ready, and the guest experience effortless. You bring energy, warmth, and hustle to every shift — making sure every plate arrives hot, every table feels cared for, and every guest leaves happier than they arrived.

This role is all about Genuine Authenticity, Deliciously Bold energy, and Relentless Hospitality. If you love moving with purpose, supporting your team, and creating joyful moments for guests, you’ll thrive here.

What You’ll Do

Genuine Authenticity

• Deliver food with real warmth and genuine conversation — not scripts (“Real greetings, real conversations, not scripts”)
• Build natural, human connections with guests as you move through the dining room
• Own mistakes quickly and fix them with kindness
• Show up as yourself and help create a warm, welcoming environment

Deliciously Bold

• Present dishes that look vibrant, flavorful, and Instagram‑ready (“Dishes bursting with flavor, color, and personality”)
• Bring upbeat, positive energy to the dining room
• Celebrate guest moments and team wins with enthusiasm
• Help maintain the fun, lively vibe that makes Biscuit Belly unforgettable

Relentless Hospitality

• Anticipate needs before guests ask — refills, clearing plates, resetting tables (“Spotting needs across the room and jumping in”)
• Run food quickly and accurately, ensuring every dish arrives at peak quality
• Support teammates without being asked, especially during rushes
• Handle guest concerns with calmness, grace, and generosity

Core Responsibilities

• Run food from the expo line to tables with accuracy and speed
• Ensure dishes meet Biscuit Belly’s quality and presentation standards
• Clear and reset tables quickly to maintain dining room flow

Keep the dining room clean, stocked, and guest‑ready at all times

Assist with drink refills, pre‑bussing, and guest needs

Communicate clearly with FOH and BOH to keep service smooth

Support expo, servers, and cashiers during peak periods

Who Thrives Here

A Biscuit Belly Food Runner/Busser is fast, friendly, and fiercely team‑oriented. You’re the person who keeps the dining room humming — the one who sees what needs to be done and jumps in without hesitation. You bring bold energy, genuine connection, and relentless hospitality to every shift, helping make Damn Good Biscuits even better.

If this sounds like your kind of place, we’d love to meet you.