Cashier

Landed; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Biscuit Belly is seeking a Front of House Cashier to greet guests, guide menu choices, and keep the front of the house welcoming and efficient. You will handle orders, process payments at the POS, and coordinate with the kitchen to ensure a smooth guest experience.

Ideal candidates bring strong guest service, clear communication, and teamwork to help create a warm, memorable dining atmosphere across busy shifts.

Qualifications

• Greet guests with warmth and genuine conversation.
• Enter orders into the POS and process payments accurately.
• Maintain a clean, welcoming front counter and dining area.
• Communicate clearly with FOH and BOH to ensure smooth service.
• Help run food, bussing tables, and resetting dining space.

Responsibilities

• Greet guests and guide menu choices.
• Handle guest requests with courtesy and speed.
• Keep front counter organized and stocked during shifts.
• Support teammates by running food and assisting expo.
• Resolve guest concerns with empathy.

Skills

Guest service

Communication

Multitasking

Tools

POS system

Job description

Front of House Cashier – Biscuit Belly

At Biscuit Belly, our cashiers are the heartbeat of the guest experience. You’re the first face people see, the warm welcome that sets the tone, and the guide who helps guests discover the bold flavors we’re known for. If you love connecting with people, moving with purpose, and creating moments that feel real and memorable, this role is made for you.

We believe in Genuine Authenticity, Deliciously Bold energy, and Relentless Hospitality — and our cashiers bring those values to life every single shift.

What You’ll Do

Genuine Authenticity

• Greet guests with real warmth and real conversation — never scripts
  "Real greetings, real conversations, not scripts"
• Make honest menu recommendations based on what guests actually like
• Show up as yourself and help create a welcoming, human atmosphere
• Own mistakes quickly and fix them with kindness and humility

Deliciously Bold

• Bring high energy and personality to the front counter
• Speak confidently about our bold flavors, signature dishes, and specials
• Help create a fun, upbeat vibe that makes the experience memorable
• Celebrate guest moments with enthusiasm and a little Biscuit Belly flair

Relentless Hospitality

• Anticipate guest needs before they ask — refills, suggestions, solutions
  "Needs anticipated before they ask"
• Keep the front counter flowing smoothly during busy periods
• Support teammates by running food, helping expo, or jumping in where needed
• Handle guest concerns with calmness, grace, and generosity

Core Responsibilities

• Accurately enter guest orders into the POS and process payments
• Guide guests through the menu with confidence and clarity
• Maintain a clean, organized, and welcoming front counter area
• Communicate clearly with FOH and BOH to keep service smooth
• Assist with running food, bussing tables, and resetting the dining room
• Resolve guest concerns with empathy and quick action

Who Thrives Here

A Biscuit Belly cashier is equal parts host, storyteller, and problem‑solver. You set the tone, guide the experience, and make mornings brighter. You bring bold energy, genuine connection, and relentless hospitality to every interaction — and you help make Damn Good Biscuits even better.

If this sounds like your kind of place, we’d love to meet you.