Food Runner / Busser

Ocean Downs Casino; Berlin (MD); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Paid sick time

Paid vacation time

401(k) options

Job summary

Ocean Downs Casino in Berlin, Maryland, is seeking a Food Runner/Buzzer for a part-time position. The role involves prompt food delivery, maintaining dining room operations, and ensuring guest satisfaction. A strong focus on teamwork and service excellence is essential.

Applicants should have restaurant experience and strong interpersonal skills. Benefits include paid sick leave, vacation time, and 401(k) options. Join a dynamic team in an exciting environment!

Qualifications

• One or two years of restaurant experience preferred.
• Must maintain a professional appearance and hygiene standards.
• Must be available to work a flexible schedule.

Responsibilities

• Deliver food promptly from the kitchen to guests.
• Maintain clean and organized workstations.
• Communicate effectively with kitchen staff and servers.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Excellent organizational skills

Attention to detail

Customer-focused approach

Education

High school diploma or equivalent

Job description

About Ocean Downs Casino
Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

Title: Food Runner / Busser
Requisition ID#: 4228
Location: Berlin, MD, 21811
Property: Ocean Downs Casino
Pay Range: $15.00 per hour

Job Summary

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Work with an awesome overnight team while ensuring a good time for our guests. This is a part‑time, year‑round position with an excellent compensation package, including paid sick time, paid vacation time, and 401(k) options.

The Food Runner/Busser is responsible for ensuring the efficient delivery of food from the kitchen to guests while supporting overall dining room operations. This role maintains the pace and flow of service, ensures food quality and presentation standards are met, and assists in keeping the dining environment clean, organized, and guest‑ready at all times.

Essential Duties And Responsibilities

• Creates and ensures a fun‑filled, entertaining, and exciting environment where service excellence is paramount
• Serves guests in a friendly, efficient, and professional manner
• Delivers food promptly from the kitchen to guests, ensuring accuracy, presentation, and proper temperature
• Announces menu items upon delivery to guests
• Manages food flow and assists in organizing orders and food trays for timely service
• Communicates effectively between kitchen, servers, and bartenders
• Assists wait staff and bartenders in meeting guests’ needs
• Addresses guest service concerns and relays feedback to Food & Beverage Management
• Removes dirty dishes from dining areas and resets tables to established specifications
• Maintains clean, organized, and fully stocked workstations and side stations
• Assists with bar support duties, including restocking ice as needed
• Ensures all work areas meet sanitation standards in accordance with Health Department codes
• Identifies and helps eliminate service obstacles in kitchen and dining operations
• Promotes outstanding guest relations, teamwork, honesty, and trust among staff
• Supports servers and bussers with duties as assigned
• Performs all other duties as assigned

Required Skills And Abilities

• One or two years of restaurant experience preferred (food running and/or bussing)
• Strong communication and interpersonal skills with guests, coworkers, and management
• Ability to work in a fast‑paced, high‑volume environment
• Excellent organizational, multitasking, and time‑management skills
• Customer‑focused with strong attention to detail
• Ability to remain calm and effective under pressure
• Ability to follow written, verbal, and demonstrated instructions consistently
• Knowledge of menu items and restaurant operations preferred
• Must maintain professional appearance and good hygiene standards
• Ability to build and maintain positive team relationships
• Must be able to read, write, speak, and understand English sufficiently to perform job duties
• Must be available to work a flexible schedule, including days, nights, weekends, and holidays
• Black non‑slip shoes required

Education And Experience

• High school diploma or equivalent preferred
• Must be able to obtain and maintain a valid Maryland gaming license

Physical Requirements & Working Conditions

• Must be able to stand, walk, and move for extended periods throughout the shift
• Ability to lift, carry, push, and pull up to 40–50 pounds repeatedly
• Ability to bend, stoop, kneel, and crouch
• Must be comfortable working in a moderate to loud environment with flashing and bright lights
• Requires continuous movement throughout assigned areas

Equal Employment Opportunity Statement

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.

Work With Us
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.