Food Runner

Troon; Phoenix (AZ); On-site; USD 20,664 - 26,174; Full time

Job summary

Phoenix Country Club, located in Phoenix, AZ, is seeking a driven Food Runner to join Troon’s hospitality team. You will assist servers by delivering orders from the kitchen to guests and help keep dining areas clean and stocked.

This entry-level role offers opportunities to learn, contribute, and grow within a fast-paced, global leader in golf and community management. High school diploma or equivalent and prior restaurant experience preferred.

Qualifications

• High school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Previous experience as a Food Runner or similar entry-level role in a restaurant.

Responsibilities

• Assists servers in providing efficient service by delivering orders from the kitchen to guests.
• Keeps BOH areas clean, organized and stocked.
• Delivers food orders from the kitchen to customers’ tables rapidly and accurately.
• Maintains clean work stations and ensures safety practices.
• Answers guests’ questions about ingredients and menu items.
• Performs other duties as required.

Skills

Multitasking

Communication skills

Attention to cleanliness

Patience

People skills

Education

High school education

Job description

Phoenix Country Club, located in Phoenix, AZ, is pleased to announce an excellent career opportunity for a Food Runner! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

General Purpose

Assists servers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions.

Essential Duties

• Assures that all material used by server and expeditor is clean and ready for daily operation.
• Possesses knowledge of the position of each diner’s chair in the dining rooms and lounges.
• Sets the outside line with items needed for the delivering of food.
• Organizes the plates in the window and matches each one with each ticket to run the food out to the tables.
• Answers guests’ questions about ingredients and menu items.
• Informs restaurant staff about customers’ feedback or requests (e.g. when they ask for the check).
• Ensures that each menu item is prepared in the exact detail outlined on each ticket.
• Delivers food orders from the kitchen to customers’ tables rapidly and accurately.
• Corrects the menu item with the chef or expeditor before delivering the menu item to meet the exact specification on the ticket.
• Keeps work stations well stocked of items and ingredients.
• Incorporates safe work practices in job performance.
• Maintains regular and reliable attendance.
• Performs other duties as required.

Minimum Requirements

High school education; or up to one month related experience or training; or equivalent combination of education and experience.

Preferred Requirements

Previous experience as a Food Runner or similar entry‑level role in a restaurant.

Physical Demands

• Frequently stands, walks, talks and hears. Frequently uses hands. Regularly reaches with arms and hands.
• Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes or smells.
• Frequently lifts up to 10 pounds and regularly lifts up to 50 pounds.
• Regularly carries trays above the head with plates of food out to tables in the dining room and lounge area.
• Occasionally works in wet or humid conditions (non-weather); may come into contact with fumes or airborne particles; toxic or caustic chemicals.
• The noise level is moderate.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co‑workers, the manuals for the equipment the associates may use are in English).
• Strong ability to multitask.
• Strong communication skills.
• Attention to cleanliness and safety.
• Patience and customer‑oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.