Food Runner

Troon; Reno (NV); On-site; USD 19,286 - 24,796; Full time

Job summary

The Club at ArrowCreek, located in Reno, NV, is seeking a motivated Food Runner to support dining room operations under Troon management. You will assist servers by delivering accurate orders, maintaining clean stations, and helping guests enjoy a seamless dining experience.

The role emphasizes safety, teamwork, and a commitment to service excellence. As part of Troon, you will join a global leader in golf and community management, with opportunities to learn, grow, and advance within a premier

Qualifications

• Ability to read and speak English may be required to perform the duties of the job.
• Assigned to work in other areas to cover absences or relieve peak work periods to balance workload.

Responsibilities

• Assist with new partner training by positively reinforcing successful performance and providing respectful coaching as needed.
• Develop positive relationships with the shift team by understanding and addressing individual motivation, needs, and concerns.
• Maintain a high degree of organizational skills to easily locate tables/bar and ensure guests receive the correct orders.
• Communicate and listen effectively to ensure clear and accurate fulfillment of guests’ requests.
• Practice and demonstrate Food Safe handling and practices.
• Set the outside expo line with B&B plates, roll-ups, plastic flatware, linen napkins, and other items needed for food delivery.
• Organize plates in the window and match each one with each ticket to run food to the tables.
• Set tables in accordance with The Club at ArrowCreek standards.

Skills

English proficiency

Education

Less than high school education; or up to one month of related experience or training

Job description

Food Runner

The Club at ArrowCreek, located in Reno, NV, is pleased to announce an excellent career opportunity for a Food Runner. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization.

As part of Troon, you’ll contribute to a global leader in golf and community management.

Responsibilities

• Assist with new partner training by positively reinforcing successful performance and providing respectful coaching as needed.
• Act with integrity, honesty, and knowledge that promotes the culture values and mission of The Club at ArrowCreek.
• Develop positive relationships with the shift team by understanding and addressing individual motivation, needs, and concerns.
• Maintain a high degree of organizational skills to easily locate tables/bar and ensure guests receive the correct orders.
• Communicate and listen effectively to ensure clear and accurate fulfillment of guests’ requests.
• Practice and demonstrate Food Safe handling and practices.
• Ensure that all material used by servers is clean and ready for daily operations.
• Possess knowledge of each guest’s chair position in the dining rooms and lounges.
• Set the outside expo line with B&B plates, roll‑ups, plastic flatware, linen napkins, and other items needed for food delivery.
• Organize plates in the window and match each one with each ticket to run food to the tables.
• Set tables in accordance with The Club at ArrowCreek standards.
• Ensure each menu item is prepared in exact detail as outlined on each ticket.
• Correct menu items with the chef if they do not meet the exact specification on the ticket.
• Fill and refill water glasses, iced tea, etc., and remove any place settings not being used.
• Clear dishes located in front of guests upon completion of a course (always ask if you may clear their dishes prior to removal).
• Clear and reset tables when guests leave, including changing tablecloths, sanitizing chairs, placing chairs at the table, and replacing silverware, glassware, and napkins.
• Assist servers as needed.
• Keep workstations cleaned and well stocked of needed items.
• Incorporate safe work practices in job performance.
• Maintain regular and reliable attendance.
• Perform other duties as required.

Education / Experience

• Less than high school education; or up to one month of related experience or training; or an equivalent combination of education and experience.
• Must obtain any required local and state licenses or certifications.

Environment / Noise

• Occasionally works in wet or humid conditions (non‑weather); may come into contact with fumes or airborne particles, toxic or caustic chemicals.
• The noise level is moderate.

Certificates / Licenses

• No certifications or licenses required.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required to perform the duties of the job.
• Assigned to work in other areas to cover absences or relieve peak work periods to balance workload.
• Knowledge of dining room operations required.
• Ability to communicate effectively with managers, guests, and employees both verbally and in writing.
• Must be able to perform basic math computations.

Qualifications

• Perform the job successfully, meeting each essential duty safely.
• The qualifications listed are representative of the knowledge, skill, and ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Contact The Club at ArrowCreek Human Resources if you require an accommodation.

Physical Requirements

• Must stand, talk, or hear regularly.
• Must walk, use hands to handle, reach with hands and arms, climb, or balance frequently.
• Must sit, stoop, kneel, crouch, or taste/smell occasionally.
• Must lift or move up to 10 pounds frequently and up to 50 pounds occasionally.
• Must have required vision abilities: close vision, distance vision, peripheral vision, depth perception, and focus adjustment.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company and specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.