Food Runner

Sarabeth's Greenwich Village; New York (NY); On-site; USD 17,047 - 24,280; Full time

Job summary

Sarabeth's Greenwich Village in New York is looking for a capable food runner to assist guests and ensure timely service. Key responsibilities include running food, maintaining a clean environment, and providing excellent guest satisfaction. Candidates should have at least 1 year of food runner experience in a reputable restaurant, excellent communication skills, and the ability to handle physical tasks efficiently. This role requires commitment and availability aligning with business needs.

Qualifications

• Minimum of 1 year of food runner experience in a well-rated restaurant.
• Excellent communication skills with guests, team members, and management.
• Ability to perform physical requirements: run 3 plates simultaneously, carry 50 pounds.

Responsibilities

• Assist team members to provide excellent service and guest satisfaction.
• Run plates and execute table numbers properly.
• Maintain cleanliness and organization in the restaurant.

Skills

Communication skills

Multi-tasking

Understanding of hygiene and safety rules

Job description

The Opportunity

Runners are responsible for assisting guests throughout the shift, including running food and drinks, refilling water glasses and ensuring all orders are delivered accurately and in a timely fashion as well as being available to guests and supporting the servers to ensure all dining needs are met.

What You’ll Be Doing

• Assist all team members in providing excellent service and ensuring guest satisfaction.
• Ability to call tickets, expedite food from window, read tickets, match food to tickets, garnish, communicate effectively with all team members.
• Run plates, execute table numbers and position numbers, serve and introduce food at the table.
• Follow steps of service. Practice effective coursing of tickets and coordinate table maintenance.
• Set up, shift maintenance, and breakdown of expo station.
• Keep the restaurant clean, stocked, organized, and visually appealing. Maintain health and safety regulations in all work areas and the dining room.
• Greet every guest you interact with in a friendly and welcoming manner.
• Offer assistance and accommodate guest requests whenever possible.
• Offer a warm farewell and thank you to every guest as they leave the restaurant.
• Immediately notify management of any guest complaints, including any interactions that lead you to believe that the guest is not 100% happy with their visit.

Qualified Candidates Will Have

• A minimum of 1 year of food runner experience in a well-rated restaurant.
• Excellent communication skills with guests, team members, and management.
• The ability to multi-task and prioritize while remaining calm and professional in a fast-paced environment.
• Understanding of hygiene and safety rules.
• Ability to perform the physical requirements of the job, run a minimum of 3 plates simultaneously, carry up to 50 pounds, walk and stand for the duration of the shift.
• Commitment to maintaining availability that aligns with the needs of the business.

Sarabeth’s is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Minimum Wage