Food Runner

BENCHMARK; Kamas (UT); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Employee rates on hotel stays

Job summary

Pyramid Global Hospitality's Black Rock Mountain Resort in Heber City, Utah, seeks a motivated Food Runner to join the Food & Beverage team. You will help deliver meals quickly and accurately, coordinating with servers and kitchen staff to keep service flowing smoothly.

Ideal candidates are customer-focused, thrive in a fast-paced setting, and possess a positive attitude. We offer training, growth opportunities, and a welcoming team dedicated to exceptional guest experiences.

Qualifications

• Previous restaurant or hospitality experience preferred but not required; will train the right person.
• Ability to work in a fast-paced, team-oriented environment.
• Strong communication and listening skills.
• Positive attitude and genuine desire to provide excellent guest experiences.
• Must be available to work evenings, weekends, and holidays.
• Must be of legal age to serve alcohol if required by state law (or willingness to obtain applicable certifications).

Responsibilities

• Deliver food and beverages from the kitchen to the correct tables in a timely and accurate manner.
• Communicate clearly with servers and kitchen staff to ensure order accuracy and timing.
• Assist servers with table maintenance including clearing plates, refilling water, and resetting tables.
• Learn and be able to describe menu items to guests when needed.
• Alert servers or management to any guest concerns or special requests.
• Keep service areas, expo stations, and side stations clean and organized throughout the shift.
• Support the team during high volume periods to maintain smooth and efficient service.
• Follow all food safety and sanitation standards.

Skills

Restaurant experience

Team environment

Communication

Positive attitude

Flexible schedule

Alcohol service readiness

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About our property: Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains.

Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape!

What you will have an opportunity to do: We are looking for an energetic and detail-oriented Food Runner to join our Food and Beverage team at Black Rock Mountain Resort. The Food Runner plays a critical role in delivering an exceptional dining experience by ensuring that every dish reaches the right guest quickly, accurately, and at the perfect temperature. This position works closely with servers, kitchen staff, and management to keep service flowing smoothly and guests happy. If you thrive in a fast-paced environment and take pride in being part of a team that delivers memorable experiences, this is a great place to start or grow your hospitality career.

Essential Functions

• Deliver food and beverages from the kitchen to the correct tables in a timely and accurate manner.
• Communicate clearly with servers and kitchen staff to ensure order accuracy and timing.
• Assist servers with table maintenance including clearing plates, refilling water, and resetting tables.
• Learn and be able to describe menu items to guests when needed.
• Alert servers or management to any guest concerns or special requests.
• Keep service areas, expo stations, and side stations clean and organized throughout the shift.
• Support the team during high volume periods to maintain smooth and efficient service.
• Follow all food safety and sanitation standards.

Requirements

• Previous restaurant or hospitality experience preferred but not required, we will train the right person.
• Ability to work in a fast-paced, team-oriented environment.
• Strong communication and listening skills.
• Positive attitude and genuine desire to provide excellent guest experiences.
• Must be available to work various shifts including evenings, weekends, and holidays.
• Must be of legal age to serve alcohol if required by state law (or willingness to obtain applicable certifications).

Physical Requirements

• Ability to stand and walk for the duration of a full shift.
• Ability to carry multiple plates and trays, lifting up to 30 to 40 lbs.
• Ability to move quickly and safely through a busy kitchen and dining environment.
• Comfortable working in varying temperatures near kitchen equipment.

Compensation: $15.00 - $15.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.