Barista

BENCHMARK; Kamas (UT); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

On-site wellness programs

Local discounts

Employee rates on hotel stays

Paid time off

Job summary

Pyramid Global Hospitality is hiring a Barista in the hotel market at Black Rock Mountain Resort in Heber City, Utah. You will prepare and serve coffee and espresso drinks, greet guests, and deliver friendly service while following established recipes.

This role emphasizes accuracy, cleanliness, and knowledge of menu items, with opportunities for growth in a welcoming, on-site market environment that values teamwork and guest satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Previous barista or customer service experience strongly preferred.
• Friendly, outgoing demeanor and excellent communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Willingness to learn and follow standardized drink recipes and procedures.
• Dependable and punctual.
• Basic math and money-handling skills.

Responsibilities

• Greet guests warmly and take beverage and light food orders accurately.
• Prepare and serve a variety of coffee and espresso-based drinks according to established recipes and standards.
• Operate coffee equipment such as espresso machines, grinders, and brewers safely and efficiently.
• Restock and maintain cleanliness of the coffee station and market area throughout the shift.
• Ensure proper labeling, storage, and rotation of products.
• Handle cash and operate POS system for transactions.
• Maintain knowledge of menu items and be able to make product recommendations.
• Adhere to health, safety, and sanitation standards.
• Provide friendly, prompt service and resolve guest concerns or refer them to a supervisor as needed.
• Support market operations by assisting with stocking, merchandising, and general tidiness.

Skills

Customer service

Barista

Multitasking

Friendly demeanor

Excellent communication

Cash handling

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Espresso machines

Grinders

Brewers

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About our property:

Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape!

What you will have an opportunity to do:

As a Barista working in the hotel’s market, you will be responsible for preparing and serving coffee, espresso drinks, and other beverages, while providing exceptional guest service. This role is ideal for someone with a passion for coffee and customer service. Previous barista experience is preferred.

ESSENTIAL FUNCTIONS:

• Greet guests warmly and take beverage and light food orders accurately
• Prepare and serve a variety of coffee and espresso-based drinks according to established recipes and standards
• Operate coffee equipment such as espresso machines, grinders, and brewers safely and efficiently
• Restock and maintain cleanliness of the coffee station and market area throughout the shift
• Ensure proper labeling, storage, and rotation of products
• Handle cash and operate POS system for transactions
• Maintain knowledge of menu items and be able to make product recommendations
• Adhere to health, safety, and sanitation standards
• Provide friendly, prompt service and resolve guest concerns or refer them to a supervisor as needed
• Support market operations by assisting with stocking, merchandising, and general tidiness

What are we looking for?

• High school diploma or equivalent preferred
• Previous barista or customer service experience strongly preferred
• Friendly, outgoing demeanor and excellent communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Willingness to learn and follow standardized drink recipes and procedures
• Dependable and punctual
• Basic math and money-handling skills

PHYSICAL REQUIREMENTS:

Must be able to stand and walk for extended periods (up to 8 hours) Ability to lift up to 25 pounds regularly and 50 pounds occasionally Frequent reaching, bending, and stooping Ability to operate espresso machines and other market equipment Comfortable working in a small, enclosed market space with hot equipment and refrigeration units

Compensation:

$15.00 - $18.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.