Food Runner

ViziRecruiter,LLC.; Joliet (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Penn Entertainment in Joliet, IL is seeking hospitality professionals to greet guests and answer questions about food items in a fast-paced environment.

The role emphasizes prompt service, professional appearance, and teamwork, with a focus on safety and cleanliness. High school equivalent education and 19+ to serve alcohol are noted within the job description.

Qualifications

• Ability to read and comprehend simple instructions and to communicate effectively with guests and staff.
• Must be 19 years of age to serve alcoholic beverages.

Responsibilities

• Greet guests and answer questions regarding food items that have been served.
• Ensure all courses are served promptly in plated, buffet, or family style events.
• Maintain a professional appearance and grooming as per standards.
• Assist with breakdown of the expo line.
• Follow all policies and procedures and maintain cleanliness and safety.
• Maintain cleanliness of workstation and perform closing duties.
• Requests stock and checks Expo line to monitor stock levels.
• Prepare Expo line for the following shift by completing opening and closing duties.
• Other duties as assigned.

Skills

Customer service

English language proficiency

Education

High school diploma or equivalent

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Greets guests and answer questions regarding food items that have been served.
• Ensures all courses are served promptly. This includes plated, buffet style, or family style events.
• Always maintains a professional appearance, clean and well-groomed as per standards.
• Assists with breakdown of food expo line.
• Follows all policy and procedures according to company and department.
• Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.
• Maintains the highest standards of professionalism to guests and co-workers.
• Works quickly and under minimum supervision.
• Lifts, carries, pulls and pushes a maximum of 30 pounds.
• Other duties as assigned.
• Requests stock and checks Expo line to monitor stock levels.
• Maintain cleanliness of workstation.
• Prepare Expo line for the following shift by completing opening and closing duties.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains excellent relations with co-workers.
• Communicates both verbally and written in English.
• Ability to focus and maintain attention and complete tasks despite frequent stressful, emergency, critical or unusual interruptions.
• Interacts in courteous, professional and rapid manner with all guests and staff.
• Responds quickly to all guest or staff requests.
• Performs a variety of duties, often changing from one task to another without loss of efficiency or composure.
• Must be able to stand and exert fast paced mobility for periods of up to 4 hours in length.
• Must have a good sense of balance, be able to bend and kneel.
• Ability to be self-directed and make decisions.

EDUCATION and/or EXPERIENCE

Equivalent to a high school education with knowledge of services and dining procedures is preferred. Must be 19 years of age to serve alcoholic beverages.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representatives of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Must be able to stand and exert fast-paced mobility for periods of 4 hours in length. Standing and walking occurs 95% of the time.