Food Runner

Concord Hospitality Enterprises; Florida; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

401(k) with company match

Medical, dental, and vision plans

Life insurance and short- and long‑ter

Disability options

Tuition assistance

Discounted room rates at Concord‑owned

Training, development, and career

Job summary

Concord Hospitality Enterprises within Wyndham Grand Jupiter seeks a Food Runner to support multiple dining outlets, including in-room dining, by delivering food promptly and taking guest orders over the phone. The role emphasizes teamwork, strong communication, and meticulous service in a fast-paced hotel environment.

You will verify orders, coordinate with kitchen staff, and help maintain clean service stations while upholding food safety standards.

Qualifications

• Minimum 1 year in food service, restaurant, or customer service preferred.
• Positive, upbeat, team-oriented attitude.
• Strong communication skills for taking orders over the phone.
• Ability to multitask and work efficiently in a fast-paced environment.
• Detail-oriented and committed to guest satisfaction.

Responsibilities

• Deliver food orders to guests across multiple dining outlets, including in-room dining, ensuring timely service and proper presentation.
• Answer phone calls and accurately take in-room dining orders while providing friendly and professional guest service.
• Verify orders for accuracy and completeness before delivery.
• Communicate effectively with kitchen staff, servers, and other team members for smooth service.
• Respond to guest requests and questions promptly to ensure a positive dining experience.
• Maintain cleanliness and organization of service stations, dining areas, and delivery equipment.
• Assist with clearing tables, transporting dirty tableware, and restocking supplies as needed.
• Follow food safety, sanitation, and service standards at all times.

Skills

Guest service

Communication

Team player

Multitasking

Phone orders

Job description

Wyndham Grand Jupiter is looking for a Food Runner to help create memorable dining experiences for our guests. This role supports multiple food and beverage outlets, including in-room dining, by delivering food promptly, taking guest orders over the phone, and ensuring each order is accurate and presented with care. The ideal candidate is a team player with strong communication skills, attention to detail, and a passion for exceptional hospitality.

Schedule

• Morning Shift (6am - 2pm) and Evening Shift (3pm - 11pm)
• Weekends and Holidays as needed
• Seasonal Employment

Key Responsibilities

• Deliver food orders to guests across multiple dining outlets, including in-room dining, ensuring timely service and proper presentation.
• Answer phone calls and accurately take in-room dining orders while providing friendly and professional guest service.
• Verify orders for accuracy and completeness before delivery.
• Communicate effectively with kitchen staff, servers, and other team members to ensure smooth and efficient service.
• Respond to guest requests and questions promptly, ensuring a positive dining experience.
• Maintain cleanliness and organization of service stations, dining areas, and food delivery equipment.
• Assist with clearing tables, transporting dirty tableware, and restocking service supplies as needed.
• Follow food safety, sanitation, and service standards at all times.

Qualifications

• Minimum 1 year of food service, restaurant, or customer service experience preferred.
• Positive, upbeat, and team-oriented attitude.
• Strong communication skills and the ability to take accurate orders over the phone.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to providing excellent guest service.
• Ability to work flexible shifts, including mornings, evenings, weekends, and holidays.
• Comfortable with the physical demands of the role, including standing, walking, and carrying food trays.

Benefits (Full-Time Associates Only)

• Competitive wages
• 401(k) with company match
• Medical, dental, and vision plans
• Life insurance and short- and long-term disability options
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Salary

Salary: $20/hr Average Earning Potential!

• $13/hr Base Pay + Tips

Average total earnings are approximate, actual earnings may vary based on business volume.