Food Runner

Pura Vida Miami Llc; Cambridge (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental, &

Discounted Meals

401(k) Plan with Company Match

Job summary

Pura Vida Miami is a growing lifestyle brand seeking hospitality professionals to welcome guests and deliver exceptional service. You will handle menu knowledge, food and beverage delivery, and ongoing table maintenance in a dynamic setting.

We value strong interpersonal skills, a passionate attitude for customer care, and the ability to multitask in a fast-paced environment while maintaining high standards of presentation and safety.

Qualifications

• Previous experience in hospitality or food service.
• Strong customer service mindset.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Welcome guests as they enter the store and provide an inviting and memorable experience.
• Provide the highest level of customer service by promptly addressing questions or requests.
• Have a thorough understanding of menu items to help customers make informed choices.
• Deliver guests’ food and beverages with high quality and presentation.
• Regularly check on guests at their tables to ensure satisfaction.
• Restock stations to keep them clean, organized, and stocked.
• Follow health and food safety policies and collaborate with the team.
• Support with any additional duties assigned.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Fast-paced environment

Job description

We are a lifestyle brand! We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

• Welcome all guests as they enter the store and provide them with an inviting and memorable experience.
• Provide the highest level of customer service by promptly addressing any questions or requests courteously.
• Have a thorough understanding of our menu items, including ingredients and benefits, to help customers make informed choices.
• Deliver guests’ food and beverages, ensuring high standards of quality and presentation.
• Regularly check on guests at their tables to ensure they have everything they need and are satisfied with their dining experience.
• Restock stations regularly to ensure they are clean, organized, and fully stocked with necessary supplies.
• Follow all policies and procedures for health and food safety, ensuring an inviting environment for both guests and team members.
• Collaborate with your manager and team members to maintain smooth operations and a positive work atmosphere.
• Support with any additional duties assigned.

REQUIREMENTS:

• Previous experience in the hospitality and/or food service industry (e.g. restaurant, hotel, etc.)
• Passionate about providing excellent customer service.
• Strong interpersonal and communication skills.
• Fun and outgoing attitude!
• Restock stations and keep them clean and organized.
• Ability to work efficiently in a fast-paced environment and multitask effectively.
• May stand for long periods of time and lift up to 50 pounds.

BENEFITS:

• Health & Wellness – Medical, Dental, Vision, Telemedicine, and more.
• Discounted Meals
• Growth & Advancement Opportunities
• 401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

We’ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won’t be responsible for any fees. If you’re interested in partnering with us, reach out to our Talent team first. We’re happy to connect the right way!

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