Food Runner

Pura Vida Miami; Potomac (MD); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Discounted meals

Growth opportunities

401(k) match

Job summary

Pura Vida Miami is seeking friendly hospitality team members to warmly welcome guests, answer questions, and ensure a memorable dining experience. You will learn our menu, share its benefits, and help guests make informed choices.

This role demands energy, a positive attitude, and the ability to multitask in a fast-paced environment. We support equal opportunity employment and a team dedicated to simple, wholesome food and beverages that fit today’s lifestyle.

Qualifications

• Previous hospitality/food service experience.
• Excellent customer service orientation.
• Strong interpersonal and communication abilities.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Welcome guests and provide an inviting dining experience.
• Deliver food and beverages with high quality and presentation.
• Check on guests regularly to ensure satisfaction.
• Restock and keep stations clean and organized.
• Follow health and food safety policies and procedures.
• Collaborate with management and team for smooth operations.
• Support with additional duties as needed.

Skills

Interpersonal skills

Communication skills

Customer service orientation

Multitasking

Stamina

Job description

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

• Welcome all guests as they enter the store and provide them with an inviting and memorable experience.
• Provide the highest level of customer service by promptly addressing any questions or requests courteously.
• Have a thorough understanding of our menu items, including ingredients and benefits, to help customers make informed choices.
• Deliver guests’ food and beverages, ensuring high standards of quality and presentation.
• Regularly check on guests at their tables to ensure they have everything they need and are satisfied with their dining experience.
• Restock stations regularly to ensure they are clean, organized, and fully stocked with necessary supplies.
• Follow all policies and procedures for health and food safety, ensuring an inviting environment for both guests and team members.
• Collaborate with your manager and team members to maintain smooth operations and a positive work atmosphere.
• Support with any additional duties assigned.

REQUIREMENTS:

• Previous experience in the hospitality and/or food service industry (e.g. restaurant, hotel, etc.)
• Passionate about providing excellent customer service.
• Strong interpersonal and communication skills.
• Fun and outgoing attitude!
• Restock stations and keep them clean and organized.
• Ability to work efficiently in a fast-paced environment and multitask effectively.
• May stand for long periods of time and lift up to 50 pounds.

BENEFITS:

• Health & Wellness – Medical, Dental, Vision, Telemedicine, and more.
• Discounted Meals
• Growth & Advancement Opportunities
• 401(k) Plan with Company Match

We are a lifestyle brand!

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.

We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.