General Manager

Pura Vida Miami; Los Angeles (CA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Health & Wellness

PTO

Discounted meals

Growth opportunities

401(k) Plan with Company Match

Job summary

Pura Vida Miami is seeking a Restaurant Manager to lead daily operations in a fast-paced, health-focused environment. You will motivate and direct the team, oversee inventory and labor, manage ordering and invoicing, and ensure exceptional customer service across all store stations.

Candidates should have 2+ years of hospitality management experience, strong communication and problem-solving skills, and proficiency with Excel and POS systems.

Qualifications

• 2+ years of management experience in hospitality/restaurant
• Strong communication, organizational and problem-solving skills
• Friendly and professional demeanor with strong customer service
• Ability to multitask in a fast-paced environment
• Bilingual proficiency (English and Spanish) is a plus
• Advanced typing and familiarity with POS systems

Responsibilities

• Motivate and direct team members to exceed customer expectations with fast and friendly service
• Oversee inventory management, labor allocation, and use financial analysis to optimize restaurant performance
• Handle daily ordering and invoicing at the store level
• Provide training and mentorship for new employees and managers across stations
• Ensure strict adherence to food safety regulations
• Lead by example in delivering exceptional customer service and addressing concerns

Skills

Management experience

Communication

Organizational skills

Problem-solving

Customer service

Bilingual English/Spanish

Education

College education preferred

Tools

Excel

POS systems

Job description

We are a lifestyle brand!

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.

We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

• Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.
• Oversee inventory management, labor allocation, and utilizes financial analysis to optimize restaurant performance.
• Handles daily ordering and invoicing at the store level.
• Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.
• Ensure strict adherence to food safety regulations.
• Uphold and reinforces all Pura Vida procedures and policies at the store level.
• Efficiently organizes, schedules, and supervises team member shifts.
• Maintain a strong floor presence to oversee and ensure exceptional customer service.
• Direct staff while on the floor to ensure smooth operations and address any issues promptly.
• Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
• Lead by example in providing exemplary customer service and addressing customer concerns effectively.
• Support recruitment, selection, hiring, and talent retention initiatives at the store.
• Recruits and develops talented employees, with an eye toward building organizational capacity and bench strength.
• Creates an environment that encourages innovation and development.

REQUIREMENTS:

• 2+ years of management experience in the hospitality/restaurant industry.
• College education is preferred, but not required.
• Hard-working, enthusiastic leader with strong communication, organizational & problem-solving skills.
• Friendly and professional demeanor with strong customer service skills.
• Ability to multitask in a fast paced, demanding environment.
• Passionate about health and wellness is a bonus.
• Must be able to frequently lift and or move up to 50 pounds.
• Bilingual proficiency (English and Spanish) is a plus.
• Advanced typing/basic knowledge of Excel and POS systems.

BENEFITS:

• Health & Wellness – Medical, Dental & Vision
• PTO
• Discounted Meals
• Growth Opportunities
• 401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.