Food Runner

Live! Hospitality & Entertainment; Baltimore (MD); On-site; USD 6,900 - 9,600; Part time

Benefits offered by this job

Free parking

Development opportunities

Job summary

Cece's Roland Park, part of the Live! Hospitality & Entertainment family, seeks a Food Runner to join our dining team in Baltimore.

You will support service staff, greet guests, and help maintain smooth operations across dining spaces including al fresco areas. Ideal candidates have prior customer service experience, fluent English, strong communication skills, and the ability to perform light physical tasks, including lifting and standing for shifts.

Qualifications

• Prior customer service experience preferred.
• Must speak fluent English.
• Strong communication skills for guest and team interaction.
• Reading and writing abilities used to answer guest questions about menu.
• Basic mathematical skills used in transactions.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Provide energetic, outgoing, and professional service to guests.
• Support serving staff and ensure guest needs are met promptly.
• Maintain clean and orderly service stations and tables.
• Assist with bussing, resetting tables, and restocking stations.
• Communicate clearly with co-workers and guests.

Skills

Customer service

English fluency

Communication

Reading & writing

Math basics

Job description

Cece's Roland Park is seeking talented professionals to join our team. Work alongside our culinary team, crafting innovative European cuisine with coastal flair in our main dining area at Cece's Roland Park and mastering signature house-made pastas and artisan pizzas at the adjacent Cece's Kitchen. From fine dining to casual fare, you'll hone your skills across diverse culinary spaces, including our stunning al fresco courtyard. As part of the Live! Hospitality & Entertainment family, with over 100 venues nationwide, you'll enjoy competitive DC wages, free parking, and unparalleled development and growth opportunities. Turn your culinary passion into a rewarding career at Cece's Roland Park!

Food Runner Responsibilities Include, But Are Not Limited To

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Food Runner Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Food Runner position requires the ability to perform the following

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.

This is a tipped position. The hourly rate is $5.50 + tips.