Server

Hotel Jerome; Aspen (CO); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision plans

401(k) with employer contribution

Employee stay discounts

Job summary

Hotel Jerome, Auberge Collection in Aspen seeks a Server to craft exceptional dining experiences for guests and business travelers. You will take orders, upsell menu items, input into the POS, and ensure swift, attentive service in a luxury environment.

The role requires at least one year in foodservice, flexibility to work weekends/holidays, and the ability to obtain state certifications. Competitive benefits and employee stay discounts accompany this full-time position.

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.
• Must be able to obtain relevant state and local certifications, such as food handlers certificate or alcohol training certifications.
• Flexible schedule including weekends and holidays.
• Must be of minimum age to serve alcohol.
• Superior professional appearance and manner.

Responsibilities

• Take guest orders and input into POS, delivering items promptly.
• Engage with guests to ensure satisfaction with beverages and meals.
• Upsell menu items per Auberge standards.
• Maintain cleanliness and safe food handling.
• Assist in maintaining organized restaurant and equipment.

Skills

Customer service

Food and beverage knowledge

Upselling

Teamwork

Tools

POS system

Job description

Company Description

Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 137-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain.

The targeted compensation wage for this full time year round, non-exempt position is $12.14/hr plus tips.

Job Description

Embark on a rewarding journey with our team as a Server, where your role is pivotal in crafting extraordinary dining experiences. As a part of our team, you’ll be at the heart of catering to the business, our esteemed guests, and sustaining harmony amongst the team.

• Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently.
• Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service.
• Comply with Auberge Resorts Collection standards and make thoughtful suggestions for upselling unique menu items.
• Accurately and quickly take and place orders, input them into the POS system, and handle billing.
• Operate, maintain, and clean restaurant equipment and fittings.
• Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures.

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.
• Good knowledge of food and wine. Experience at a luxury hospitality property preferred.
• Must be of minimum age to serve alcohol.
• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, safaris, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 39 one-of-a-kind hotels, resorts, safaris, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

The Friedkin Group is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin Group portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.