Food Runner

Ruth's Chris Steak House; Annapolis (MD); On-site; USD 19,000 - 30,000; Full time

Job summary

Ruth's Chris Steak House is seeking Front of House staff in Annapolis to maintain station readiness, coordinate with kitchen stations, and deliver exceptional guest experiences. Responsibilities include setup, ticket reading, timing, garnishing, and assisting servers to ensure timely service.

The role requires flexible availability including nights, weekends and holidays, with an emphasis on teamwork and adherence to company standards.

Responsibilities

• Sets up the front line with equipment, plate ware and small wares; keeps station stocked throughout shift.
• Reads order tickets, tracks cooking times, checks doneness and plate presentation.
• Coordinates with broil and pantry to time and serve hot and cold items.
• Garnishes entrees per Ruth's Chris recipe book and ensures food is hot and sizzling.
• Delivers food to tables, assists servers to ensure guest satisfaction.
• Complete side work as scheduled by management; nights, weekends and holidays required.

Job description

All FOH positions are expected to report to work as indicated on the work schedule, be in correct uniform, practice positive personal hygiene and cleanliness habits during all work shifts. Each position will obtain their station assignment at the beginning of the shift and perform all opening and closing duties as needed and directed by the Manager on Duty. Practicing teamwork by assisting fellow team members will be expected to enhance our guests' dining experience and team members must communicate any and all guest issues to the Manager on Duty should our guests express any dissatisfaction with their dining experience. It is essential for FOH team members to perform all duties and maintain knowledge of all standards and procedures as stated in each individual position's RCSH Employee Training Packet.

Duties and Expectations:

• Sets up the front line with the equipment,plate ware and small wares needed to effectively serve all food products. Items include, but are not limited to; serving spoons, forks, goose necks, under liners for vegetables, folded napkins for handling hot plates and garnishes. Keeps station restocked throughout the shift.
• Cleans large and small trays and tray stands to be ready for service.
• Reads order tickets as they arrive and place onto ticket minder. Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance and plate presentation.
• Coordinates and communicates with the broil and pantry stations to correctly time and serve \hot and cold\ items to the guest.
• Garnishes finished entrees according to the specifications and procedures contained in the Ruth's Chris Steak House Recipe Book (examples: butter, parsley, lemon) and immediately trays and delivers food so that the food is served hot and sizzling.
• Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the guest is served immediately (\Hot Food Hot, Cold Food Cold\). Assists the server as needed to optimize the guest's dining experience.
• Completes all side work in the front and/or back of the house assigned and scheduled by the members of the management team.
• Nights, weekends, and holidays required

Job Types:

Full-time, Part-time

We are a franchise group of nine Ruth's Chris Steak Houses. We have locations in North Carolina, Maryland and New Jersey. We are looking for team members that will deliver plus one service to our guests!