Food Rescue Warehouse Assistant

Goodwill Northern Michigan; Traverse City (MI); On-site; USD 22,000 - 31,000; Full time

Job summary

Goodwill Northern Michigan is seeking a dedicated Food Rescue team member in Traverse City, MI. The role involves organizing, packing, and distributing donated foods for the Food Rescue program, with regular driving duties and warehouse upkeep.

Typical hours are 6:15am–2:15pm, Monday to Friday, at $19 per hour. The position requires a valid CDL/Chauffeurs license within 7 days, and several safety certifications to be obtained after hire.

Qualifications

• High School Diploma or GED required.
• Valid driver's license with clean record for insurability.
• Ability to obtain Food Safety certificate.
• Ability to obtain CDL within 7 days of start.
• Ability to obtain OSHA forklift certification.
• Ability to obtain DOT medical certification within 7 days.

Responsibilities

• Drive and operate Food Rescue trucks following traffic laws and safety rules.
• Collect and deliver donated food to pantries and partner agencies.
• Distribute food to partner agencies via warehouse pickups.
• Weigh, log, and inventory food distributed and received.
• Operate forklift, pallet stacker, and pallet jack as needed.
• Maintain organized, clean warehouse meeting safety standards.

Skills

Customer service

Communication

Multi-tasking

Basic math

MS Word & Excel

Local road knowledge

Education

High School Diploma / GED

Valid driver’s license with clean driving record

Food Safety certificate

Chauffeurs License or CDL within 7 days

OSHA Forklift Certification

DOT Medical Certification within 7 days

Tools

Forklift

Pallet jack

Job description

Description

This position assists with the organization, storage, repacking, collection, and distribution of goods for Goodwill Northern Michigan’s Food Rescue program. It also assists with the upkeep of Food Rescue warehouse space and occasionally assists with the collection and distribution of food for the Food Rescue program.

This position pays a rate of $19/hr and is M-F from 6:15am - 2:15pm.

Essential Functions:

1. Drives and operates Food Rescue trucks, ensuring compliance with all traffic laws, including seasonal weight restrictions ("frost laws") and adjust routes or loads as required during thaw periods to protect roadways and ensure legal operation.
2. Collects and delivers donated food to pantries and partner agencies.
3. Distributes food to partner agencies via warehouse pickups.
4. Weighs, logs, and inventories Food Rescue food distributed and received, including purchased food from the Northwest Food Coalition.
5. Operates Food Rescue equipment such as forklift, pallet stacker, and pallet jack.
6. Assist Food Rescue Manager and Food Rescue Warehouse Coordinator in maintenance of Food Rescue equipment such as vehicles, refrigeration, forklift, electric and non-electric pallet jacks, and pallet stackers.
7. Maintains an organized and clean warehouse that meets Food Rescue safety and Local, State and Federal food safety standards, policies, and procedures, coordinating with Food Rescue Manager, Food Rescue Warehouse Coordinator, Human Resources and/or Maintenance staff as needed.
8. Communicates throughout the day with Food Rescue Manager, Warehouse Coordinator, Community Engagement Coordinator, and Food Rescue Drivers, and volunteers to provide effective services.
9. Represent Food Rescue and Goodwill Northern Michigan to donors, partner sites, and agencies.

Primary Responsibilities:

1. Support the mission and vision of Goodwill Industries of Northern Michigan.
2. Perform work in a safe manner by observing all Goodwill safety policies and procedures.
3. Interact with all Goodwill team members, clients, and customers in a professional manner.
4. Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.
5. Assists in the training of new drivers, as needed.
6. Assists in volunteer repacks, as needed.
7. Assists in Healthy Harvest gleans, as needed.
8. Drives Food Rescue vehicles and routes.
9. Builds and maintains relationships with donors and agency partners.
10. Delivers exceptional customer service internally and externally.
11. Adhere to all policies and procedures as established in the Goodwill Manual.
12. Other duties as assigned by manager.

Requirements

Education, Licenses, Certifications and Experience:

• High School Diploma / GED.
• Valid driver’s license with safe, clean driving record, acceptable for insurability.
• Have or ability to obtain a Food Safety certificate.
• Have or ability to obtain a Chauffeurs License or CDL within 7 days of starting employment.
• Have or ability to obtain OSHA Forklift Certification.
• Have or ability to obtain DOT Medical Certification within 7 days of starting employment.

Knowledge, Skills and Abilities:

• Familiarity with food service, food industry, and community pantries and meal programs.
• Excellent customer service skills.
• Good verbal and written communication skills.
• Strong computer skills in Microsoft Word, Excel, etc.
• The ability to multi-task.
• Knowledge of, sensitivity to, and ability to work with persons with disabilities or who are disadvantaged.
• Self-starter, personally motivated and dependable.
• Manual dexterity sufficient to operate a keyboard and knowledge of basic math.
• Knowledge of roads in Grand Traverse, Leelanau, Kalkaska, Antrim and Benzie counties.

Physical Requirements:

• Routinely sits, stands and walks throughout the workday.
• Routinely bends, stoops and stretches throughout the day.
• Ability to lift 50 pounds unassisted, with occasional heavy lifting, exerting 50-100 pounds of force.
• This position is a safety sensitive position and is subject to zero tolerance under the Goodwill Northern Michigan Drug Free Workplace Policy.