FOOD INSECURITY ASSISTANCE TEAM SPECIALIST

NYC Department of Social Services; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

The NYC Department of Social Services seeks a Principal Administrative Associate-II to serve as a Food Insecurity Assistance Team Specialist within the Community Food Connection. You will monitor emergency food programs, conduct on-site visits, oversee SNAP outreach, and prepare reports detailing services and compliance.

Strong written and oral communication, Microsoft Office proficiency, and organizational skills are required. Hours/Shift: 9am - 5pm. Residency rules may apply.

Qualifications

• Bachelor's degree with related experience or higher.
• Progressively responsible clerical/administrative experience.
• Supervisory experience preferred.

Responsibilities

• Monitor emergency food programs and contracted vendors for SNAP outreach quality.
• Make on-site/field visits to ensure contract compliance.
• Monitor EFNAP funded programs for Local Law 80 compliance.
• Distribute food support materials to emergency food programs.
• Ensure appropriateness for diverse populations.
• Collect and analyze qualitative and quantitative data for reports.
• Maintain program files, correspondence, and contract records.
• Answer and route inquiries from vendors and the public.
• Schedule appointments and field visits with vendors and staff.
• Prepare, proofread, and distribute correspondence and reports.

Skills

Strong written and oral communication

Microsoft Office

Organizational skills

Prioritize tasks

Education

Bachelor degree

Associate degree

High school diploma

Education equivalency option

Job description

APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Community Food Connection seeks to improve the nutritional status of low-income New Yorkers by providing food and funding to approximately 600 emergency food programs (food pantries and community kitchens; and facilitating and monitoring SNAP outreach services throughout the emergency food network, monitoring and managing SNAP outreach services provided by contracted vendors; and promoting food support benefits.

The Community Food Connection (CFC) is recruiting one (1) Principal Administrative Associate-II to function as Food Insecurity Assistance Team Specialist who will:

• Monitor emergency food programs and contracted vendors to ensure the presence and quality of SNAP outreach services.
• Make onsite/field visits to ensure adherence to contracts specifications and/or agency requirements.
• Monitor the EFNAP funded emergency food programs to maintain compliance with Local Law 80.
• Distribute food support materials to emergency food programs, as needed.
• Ensure appropriateness for various populations.
• Collect and analyze qualitative and quantitative data to prepare reports that document services at emergency food programs.
• Maintain and organize program files, correspondence, and records related to emergency food program contracts and site visits.
• Answer and route telephone inquiries and correspondence from contracted vendors, community partners, and the public.
• Schedule and coordinate appointments, meetings, and field visits with vendors and agency staff.
• Prepare, proofread, and distribute correspondence, memoranda, and administrative documents as needed.
• Draft reports that document site visits and detail services provided and/or needed.

Hours/Shift: 9am - 5pm

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Preferred Skills

• Strong written and oral communication skills - Knowledge of Microsoft Office Suite - Strong organizational skills - Ability to prioritize tasks/assignments

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.