DIRECTOR, EFNAP

HRA/DEPT OF SOCIAL SERVICES; World Trade Center (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

The HRA/Department of Social Services in New York City seeks an Administrative Community Relations Specialist NM-II to lead the Community Food Connection program. You will oversee operations, budget, reporting, and stakeholder relations to coordinate access to funds and services.

The role requires a bachelor’s degree plus four years of related experience, or equivalent education/experience. Strong written and oral communication skills and leadership are essential.

Qualifications

• A baccalaureate degree and four years of community liaison/relations experience, or
• High school diploma with eight years' related experience as described, or
• Education/experience equivalent with substitutions allowed.

Responsibilities

• Direct program operations with independent authority over planning, funding and performance.
• Formulate and monitor systems to ensure full utilization of funds.
• Make critical decisions affecting design, delivery and fiscal management.
• Serve as senior liaison between HRA and emergency food provider network; develop collaborations with CBOs and vendors.
• Oversee and evaluate usage reports; inform programmatic and policy decisions.
• Analyze reports to monitor vendor activity and recommend strategic actions.

Skills

Excellent written and oral comms

Lead large program

Multitask & prioritize

Strong leadership

Education

Bachelor degree or higher with four years related exp

Job description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST EXAM (# 6002)

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Community Food Connection seeks to improve the nutritional status of low-income New Yorkers by providing food and funding to approximately 600 emergency food programs (food pantries and community kitchens; and facilitating and monitoring SNAP outreach services throughout the emergency food network, monitoring and managing SNAP outreach services provided by contracted vendors; and promoting food support benefits.

The Community Food Connection (CFC) is recruiting for one (1) Administrative Community Relations Specialist NM-II to function as Director of EFNAP who will:

• Direct program operations by exercising independent authority over administrative and operational planning, resource allocation, and performance monitoring across a large, multi-faceted community services program.
• Work with the Executive Director to formulate monitor and control systems to ensure full utilization of all funds and implement these systems.
• Make critical decisions about matters of significance affecting program design, service delivery, and fiscal management.
• Serve as the senior liaison between HRA and the emergency food provider network, independently develop and sustain collaborations with CBOs, community kitchens, food pantries, and other stakeholders to coordinate access to funds and services.
• Oversee and evaluate usage reports detailing individual program expenses and allocation balances to inform programmatic and policy decisions.
• Perform analysis of periodic reports to monitor all food vendor delivery activity, identify ordering trends, and recommend corrective or strategic actions based on program balances.

Hours/Shift: 9am - 5pm

ADMIN COMMUNITY RELATIONS SPEC - 1002F

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or 2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or 3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Preferred Skills

• Excellent written and oral communications skills
• Ability to lead manage a large social services program
• Ability to multitask and prioritize major projects
• Strong leadership skills

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.