Food Hall Experience Concierge

Highlands College; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Highlands College in Birmingham is seeking a Hospitality Specialist for Harvest Food Hall to deliver an excellent guest experience by serving in various roles, communicating menu descriptions and ingredient details, and addressing dietary needs.

You will ensure a complete menu knowledge, maintain cleanliness, assist guests with selections, and follow food safety guidelines while creating a quick, stress-free dining experience.

Qualifications

• Must exemplify a high level of customer service.
• Clearly explain complicated processes and regulations.
• Ability to provide solutions to employee inquiries.
• Ability to self-motivate and make independent decisions.

Responsibilities

• Create an enjoyable experience assisting guests in the food hall.
• Handle and serve food for guests following the instructions provided.
• Assist guests with food selections.
• Maintain cleanliness of equipment and serving utensils.
• Monitor and ensure food stations are filled and maintained.

Skills

Customer service

Communication

Problem solving

Self-motivation

Job description

Highlands College in Birmingham is seeking a Hospitality Specialist for Harvest Food Hall to deliver an excellent guest experience by serving in various roles, communicating menu descriptions and ingredient details, and addressing dietary needs.

You will ensure a complete menu knowledge, maintain cleanliness, assist guests with selections, and follow food safety guidelines while creating a quick, stress-free dining experience.