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GENERAL SUMMARY
The Food Court Cashier ensures courteous, prompt and knowledgeable service of food and beverage to ensure total satisfaction of guest experience. This position is also responsible for keeping the food court area clean and supplies stocked.
FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino.
KEY RESPONSIBILITIES
ACCOUNTABILITY: This position does not have supervisory responsibilities.
QUALIFICATIONS AND GUIDELINES
EDUCATION/EXPERIENCE/TRAINING: A High school diploma or general education degree (GED); and at least two years Fast Food experience is required to successfully perform this job.
COMMUNICATION SKILLS: This position requires the ability to read and comprehend simple instructions, short correspondence, and memos. This position also requires the ability to write simple correspondence. Furthermore, this position also requires the ability to effectively present information in one-on-one and small group situations to guests, clients, and other Team Members of the organization.
MATHEMATICAL SKILLS: This position requires the ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out simple one- or two-step instructions. This position also requires the ability to deal with standardized situations with only occasional or no variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Must qualify to obtain and maintain a Class “A” gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.
SKILLS/ABILITIES:
• Working knowledge of Micros for cash handling.
• Ability to multi-task.
• Ability to offer quality guest service.
• Ability to deal with a very fast pace operation.
• Ability to work in a team environment.
• Must be able to lift up to 50lb.
• Capable of working in a safe and clean environment.
• Capable of performing side work as assigned by supervisors.
• Willing and capable of following directions from Manager at all times and is fluent in reading and speaking English.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by Team Members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this job.
FLSA STATUS: Non-Exempt