Food Court Cashier - Requisition #615411

Pechanga; Temecula (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Pechanga Resort Casino in Temecula, CA is seeking a Food Court Cashier to deliver courteous, prompt, knowledgeable service and to keep the food court clean and stocked. You will take guest orders, input them in Micros (POS), collect payment, and maintain pricing knowledge in a fast-paced setting.

This role emphasizes Four Diamond Service, teamwork, and adherence to guest service standards, with responsibilities spanning stocking, cleaning, and assisting guests as needed.

Qualifications

• High school diploma or GED is required.
• At least two years of fast-food experience.
• Must qualify to obtain and maintain a Class “A” gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.

Responsibilities

• Take guest orders and input them in Micros (POS).
• Collect payment and handle cash accurately.
• Maintain knowledge of food and beverage pricing.
• Stock condiments and re-stock as needed.
• Set and clear tables; sweep and mop floors.
• Provide friendly, professional guest service in a fast-paced environment.
• Follow cash handling procedures and closing cash policies.
• Work as a team and assist coworkers as needed.

Skills

Cash handling

Micros POS

Guest service

Multi-tasking

Team player

English fluency

Education

High school diploma or GED

Tools

Micros POS software

Job description

GENERAL SUMMARY

The Food Court Cashier ensures courteous, prompt and knowledgeable service of food and beverage to ensure total satisfaction of guest experience. This position is also responsible for keeping the food court area clean and supplies stocked.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino.

KEY RESPONSIBILITIES

• Adhere to all rules, policies, and regulations as stated in the Pechanga Team Member Handbook while striving to improve standards of operation.
• Work as a team player and assists coworkers in achieving goals of outlet. Is capable of being crossed trained.
• Display knowledge of food and beverage available in outlets.
• Responsible for taking guest order’s, placing them in Micros (POS), and collecting payment.
• Display accurate knowledge of food and beverage pricing.
• Follow proper cash handling procedures, maintain the cash drawer and follow appropriate closing cash policies.
• Assist guests in a friendly, professional manner, and is able to meet their needs
• Re-stock condiments etc.
• Set and clear tables and chairs according to the outlet standards.
• Sweep and mop floors.
• Empty trash as needed.
• Other duties as assigned.

ACCOUNTABILITY

This position does not have supervisory responsibilities.

QUALIFICATIONS AND GUIDELINES

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EDUCATION/EXPERIENCE/TRAINING

A High school diploma or general education degree (GED); and at least two years Fast Food experience is required to successfully perform this job.

COMMUNICATION SKILLS

This position requires the ability to read and comprehend simple instructions, short correspondence, and memos. This position also requires the ability to write simple correspondence. Furthermore, this position also requires the ability to effectively present information in one-on-one and small group situations to guests, clients, and other Team Members of the organization.

MATHEMATICAL SKILLS

This position requires the ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

This position requires the ability to apply common sense understanding to carry out simple one- or two-step instructions. This position also requires the ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must qualify to obtain and maintain a Class “A” gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.

SKILLS/ABILITIES

• Working knowledge of Micros for cash handling.
• Ability to multi-task.
• Ability to offer quality guest service.
• Ability to deal with a very fast pace operation.
• Ability to work in a team environment.
• Must be able to lift up to 50lb.
• Capable of working in a safe and clean environment.
• Capable of performing side work as assigned by supervisors.
• Willing and capable of following directions from Manager at all times and is fluent in reading and speaking English.