Food & Beverage Team Leader - Guest Experience Focus

Target; Strongsville (OH); Sur place; USD 30 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k)

Employee discount

Paid time off

Résumé du poste

Target in Strongsville, OH is seeking a Food & Beverage Team Leader to guide a guest-focused team and uphold Target’s standards. You will manage daily tasks, train staff, and ensure operations meet guest experience commitments and safety guidelines.

Ideal candidates thrive in a fast-paced retail environment, demonstrate strong leadership and communication skills, and adapt to a flexible schedule including nights, weekends, and holidays.

Qualifications

• Experience in retail or food service preferred, but not required.
• Ability to lead and coach a team to meet guest experience commitments.
• Strong communication and problem-solving skills.

Responsabilités

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, changes to salesfloor merchandise displays, sampling and promotions.
• With guidance from your direct leader, lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards by completing the Food & Beverage Daily Standards walk.
• Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis by walking the Target Food & Beverage Standards. Prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.
• At the guidance of your direct leader, establish clear goals and expectations and hold team members accountable to those expectations.
• Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage check-in and check-outs as daily connection points.
• Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, area routines and Food Safety policies and procedures.

Connaissances

Guest service

Leadership

Teamwork

Communication

Description du poste

Target in Strongsville, OH is seeking a Food & Beverage Team Leader to guide a guest-focused team and uphold Target’s standards. You will manage daily tasks, train staff, and ensure operations meet guest experience commitments and safety guidelines.

Ideal candidates thrive in a fast-paced retail environment, demonstrate strong leadership and communication skills, and adapt to a flexible schedule including nights, weekends, and holidays.