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21c Museum Hotels in St. Louis invites an experienced Supervisor to lead the dining room during breakfast and brunch services. You will act as second-in-command to the Restaurant Manager, coordinating servers, runners, and bussers while maintaining service standards.
The role requires 2–4 years in a high-volume restaurant and at least 1 year in management, with strong computer and MS Office skills. Join a dynamic team in a unique art-driven hospitality concept.
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Reports To: Food & Beverage Director, Restaurant Manager
Supervises: Front of House (FOH) Staff (bussers, runners, servers, etc.)
General Purpose:Oversees the operations in the dining room during breakfast and brunch service, acting as second-in-command to the Restaurant Manager. As a visible and approachable presence in the restaurant, the Supervisor coordinates the activities of the servers, runners, and bussers, and proactivelyidentifiesand addresses issues and opportunities in therestaurantoperation.
Specific Responsibilities:
Oversee breakfast barista,AM room service, AM dining room.
Monitorsreservation system/host stand procedures.
Maintainsmenus(content/cleanliness).
Ensuresthe department is staffed sufficiently for each meal period.
Providesthe highest and most efficient level of service expected by theguest.
Makesevery effort to keep morale of the AMrestaurantcrew high.
Maintainsa positive, friendly attitude with staff& guests.
Ensuresall employees are following service standards.
Ensuresandmaintaina clean and orderlyrestaurant & bar.
Createsa total awareness of in-house VIPs, both in-room (room service)and dining room.
Developsa followingof regulars.
Assists/executesany and alltasks asassigned byRestaurant Managers and/or Food & Beverage Director.
Other duties as assigned by your supervisor or manager.
Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
Demonstrated supervision/management experience.
Demonstrated enthusiasm forall things21c.
Education/Formal Training:
Some college experience.
Experience:
Two to four years in ahigh volume, high qualityrestaurant operation.
Minimum one year management/supervisory experience.
Previousjob in a restaurant line position.
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
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