Food & Beverage Supervisor

North Ridge Country Club; Raleigh, Northern (NC, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

North Ridge Country Club in Raleigh, NC is seeking a Food & Beverage Supervisor to lead the front-of-house team and uphold club service standards during busy service periods.

You will coordinate service flow, supervise staff, train new employees, and ensure a welcoming, professional member experience across all outlets while maintaining cleanliness, safety, and sanitation compliance. Strong communication and a calm, organized approach are essential to manage changing guest needs and events.

Qualifications

• Strong communication and leadership abilities.
• Knowledge of restaurant and bar service operations.
• Ability to manage multiple tasks during busy service periods.
• Strong hospitality mindset with attention to detail.
• Calm, organized under pressure.

Responsibilities

• Supervise front of house staff during assigned shifts.
• Ensure dining outlets are prepared prior to service.
• Assign sections and responsibilities to service staff.
• Monitor service flow and assist staff during busy periods.
• Ensure service stations and dining areas remain clean and organized.
• Maintain a visible presence on the service floor during operations.
• Ensure service meets club standards.
• Conduct quality checks on food presentation and beverage service.
• Assist staff in delivering efficient and attentive service.
• Interact with members and guests during service periods.
• Address member questions, requests, and service concerns promptly.
• Escalate member issues to management when necessary.
• Assist with onboarding and training new employees.
• Reinforce service standards and procedures.
• Provide coaching and direction to service staff during shifts.
• Promote teamwork and professionalism among staff.
• Monitor timecards and correct punch issues.
• Assist managers with shift reporting and documentation.
• Support scheduling adjustments when necessary.
• Ensure opening and closing checklists are completed.
• Maintain knowledge of cocktail preparation and bar service standards.
• Support responsible alcohol service.
• Assist with beverage inventory when required.
• Ensure staff adhere to sanitation and safety standards.
• Maintain compliance with club policies and alcohol service laws.
• Promote a safe and respectful workplace environment.

Skills

Communication

Leadership

Restaurant ops

Multitasking

Attention to detail

Job description

Job Title: Food & Beverage Supervisor Department: Food & Beverage

Reports to: Food & Beverage Manager Effective Date: March 2026

Job Summary

The Food & Beverage Supervisor assists in the daily management of food and beverage service operations at North Ridge Country Club. This role provides direct leadership to front of house staff during service periods and ensures that club service standards are consistently delivered.

The Supervisor is responsible for supporting staff, coordinating service flow, and maintaining a positive and professional member experience. This position plays a critical role in maintaining operational efficiency and ensuring service standards are upheld across assigned outlets.

Duties/Responsibilities

• Supervise front of house staff during assigned shifts.
• Ensure dining outlets are properly prepared prior to service.
• Assign sections and responsibilities to service staff.
• Monitor service flow and assist staff during busy periods.
• Ensure service stations and dining areas remain clean and organized.
• Maintain a visible presence on the service floor during operations.
• Ensure food and beverage service meets club standards.
• Conduct quality checks on food presentation and beverage service.
• Assist staff in delivering efficient and attentive service.
• Interact with members and guests during service periods.
• Address member questions, requests, and service concerns promptly.
• Escalate member issues to management when necessary.
• Assist with onboarding and training new employees.
• Reinforce service standards and operational procedures.
• Provide coaching and direction to service staff during shifts.
• Promote teamwork and professionalism among staff members.
• Monitor employee timecards and correct punch issues.
• Assist managers with shift reporting and operational documentation.
• Support scheduling adjustments when necessary.
• Ensure opening and closing checklists are completed.
• Maintain knowledge of cocktail preparation and bar service standards.
• Support responsible alcohol service.
• Assist with beverage inventory when required.
• Ensure staff adhere to sanitation and safety standards.
• Maintain compliance with club policies and alcohol service laws.
• Promote a safe and respectful workplace environment.

Requirements

Required Skills/Abilities

Strong communication and leadership skills

Knowledge of restaurant and bar service operations

Ability to manage multiple tasks during busy service periods

Strong hospitality mindset and attention to detail

Ability to remain calm and organized in a fast paced environment

Education and Experience

Minimum of 1 to 2 years supervisory experience in food and beverage

Hospitality or service industry experience required

Private club or upscale dining experience preferred

Physical Requirements

Ability to stand and walk for extended periods

Ability to lift up to 50 pounds

Ability to work evenings, weekends, and holidays as required