Food & Beverage Supervisor

Aimbridge Hospitality; Portland (ME); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Food and Beverage Supervisor for its Portland location. This full-time position involves overseeing daily operations at a vibrant bar and lounge, ensuring exceptional service and managing costs effectively. Ideal candidates will possess strong leadership and communication skills, with a focus on enhancing food and beverage sales. Join a dynamic team and enjoy benefits like hotel discounts, 401K, and more. If you thrive in a fast-paced environment and have a passion for hospitality, this role offers a fantastic opportunity to grow your career in a supportive setting.

Benefits

Hotel Discounts

401K

Paid Time Off

Cell Phone Reimbursement

Parking Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Disability Income Insurance

Qualifications

• 1+ year of experience in a hotel or related field required.
• Ability to work well under stress and high-pressure situations.
• Effective listening and communication skills.

Responsibilities

• Provide attentive, friendly, and service-oriented interactions.
• Assist in maintaining food and beverage costs.
• Ensure high standards of personal appearance and grooming.

Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Inventory Management

Micros POS Systems

Education

High School Diploma

College Coursework in Related Field

Tools

Micros POS System

Job description

Job Summary

Join the Westin Family Today!

Benefits include hotel discounts, 401K, PTO & vacation, cell phone & parking reimbursement, and more! See below for details!

The Westin Portland Harborview Hotel is seeking a Food and Beverage Supervisor to oversee the daily operations of our 15th-floor bar and lounge, Top of the East. This role assists the Executive Chef & Beverage and Restaurant Manager in delivering high-quality food and beverage service, while managing budgeted payroll and overhead costs. The Supervisor also aims to improve food and beverage sales revenues beyond the budget. This full-time position typically works 5 days a week, from 3 pm to 12 am, with weekends required. Ideal candidates will demonstrate strong leadership and communication skills and be comfortable making independent decisions that benefit the business. Hotel experience and familiarity with inventory management and Micros POS systems are highly preferred. Supervisors are eligible for cell phone and parking reimbursements.

Responsibilities

QUALIFICATIONS:

• At least 1 year of progressive experience in a hotel or related field required. High School diploma or equivalent required.
• College coursework in a related field is helpful.
• Previous supervisory experience preferred.
• Ability to clearly convey information and ideas.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Initiative in job performance, including anticipating needs.
• Ability to work well under stress and high-pressure situations.
• Maintain composure and objectivity under pressure.
• Effective problem-solving skills in the workplace.
• Ability to assimilate complex information from various sources and adapt as needed.
• Effective listening and communication skills with co-workers and guests.
• Ability to understand financial data and perform basic arithmetic functions.

RESPONSIBILITIES:

• Provide attentive, friendly, courteous, and service-oriented interactions with guests and employees.
• Maintain regular attendance per Aimbridge Hospitality standards.
• Ensure high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with Aimbridge Hospitality standards and regulations for safe and efficient operations.
• Understand the organization of Aimbridge Hospitality Hotels and departmental functions.
• Assist in maintaining food and beverage costs.
• Maintain communication with staff regarding food and beverage issues and motivate team members.
• Monitor cash overages and shortages of servers.
• Ensure service standards using quality control tools like Standard of the Week and coaching.
• Address accidents, problems, or guest complaints promptly.
• Be familiar with emergency procedures and locations of safety equipment.
• Apply consistent disciplinary actions for F&B staff.
• Be familiar with the hotel’s POS system.
• Ensure staff are attentive, friendly, helpful, and courteous at all times.
• Assist in wage progress, productivity reports, and staff scheduling.
• Participate in inventory and reconciliation processes.
• Ensure side work duties are completed.
• Contribute to promotional ideas and department meetings.
• Promote sales efforts among service staff.
• Assist in employee performance appraisals.
• Help maintain quality and presentation of food products.
• Attend weekly and daily meetings as required.
• Perform other duties as assigned by management.

Property Details

The Westin Portland Harborview offers a prime location to explore Maine's largest city, with historic restoration and proximity to attractions like the Old Port, restaurants, shops, museums, and arts venues. Guest rooms feature views of downtown, harbor, or Casco Bay, with amenities like the Westin Heavenly Bed, fitness studio, spa, on-site dining including Top of the East rooftop restaurant, and extensive event space.

Company Overview

As a global leader in third-party hotel management, we manage over 1,550 hotels worldwide, including luxury and lifestyle brands. Our passionate team is dedicated to exceptional service and results, fostering a culture of excellence. Join Aimbridge Hospitality for a world of opportunities.

Benefits

Full-time employees are eligible for a comprehensive benefits package after an initial period, including:

• Daily Pay option (ask your Recruiter for details)
• Medical, Dental, and Vision insurance
• Disability Income (Short and Long-term)
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

About the Company

We are an independent hotel management firm focused on delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.