Food & Beverage Supervisor

Hersha Hospitality Management; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Food and Beverage Supervisor to oversee daily operations in a vibrant restaurant setting. This role involves ensuring exceptional food quality and customer satisfaction while managing staff performance and compliance with safety standards. The ideal candidate will have a background in food service, supervisory experience, and a passion for delivering excellence in hospitality. Join a dynamic team that values service and quality, and take the next step in your career with this exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• Minimum one year of supervisory experience in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls is essential.

Responsibilities

• Supervise daily operations of food and beverage outlets ensuring quality and satisfaction.
• Train and support associates to perform in line with brand standards.

Skills

Supervisory Skills

Customer Service

Food Quality Assurance

Sanitation Standards

Bar Service Knowledge

Education

High School Diploma

Food Service Management Certification

Tools

Micro’s Point of Sales System

Job description

Overview

Opportunity: Food and Beverage Supervisor

Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.

Potential Career Path

Food and Beverage Manager - Food and Beverage Director

Essential Job Functions

1. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
2. Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
3. Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
4. Interact with guests to obtain feedback on quality of service and food in outlet.
5. Perform service functions during periods of high volume or staffing shortages.
6. Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
7. Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
8. Ensure all equipment is in working order; report malfunctions and follow up on repairs.
9. Follow sustainability guidelines and practices related to HHM’s EarthView program.
10. Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
11. Perform other duties as requested by management.

Position Requirements

1. Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the server level required.
2. Knowledge of bar service and liquor inventory controls required.
3. Experience with Micro’s point of sales system strongly preferred.

Work Environment and Context

1. Work schedule varies and may include working varied shifts, holidays and weekends.
2. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.