FOOD & BEVERAGE SUPERVISOR

The Crescent Hotels Group; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A well-established hotel group seeks a Food and Beverage Supervisor in Houston, Texas, to oversee daily operations and enhance service quality. The role involves staff training, guest interaction, and ensuring high operational standards. The ideal candidate should possess supervisory experience and relevant certifications.

Benefits

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid vacation and personal time

7 paid holidays per year

Membership in employee travel program

Qualifications

• Minimum 1 year of hotel or restaurant F&B Supervisor experience required.
• TABC Certification required.
• Certified Food Handler required.

Responsibilities

• Assist in identifying and implementing a successful marketing plan for assigned outlets.
• Train, maintain, and enforce service standards.
• Monitor hours and staffing daily.

Skills

Staff Training

Guest Interaction

Problem Solving

Job description

Description

Job Description:

• Actively support the Quality Improvement Process.
• Assist in identifying and implementing a successful marketing plan for assigned outlets.
• Assume responsibility of daily operation of all assigned outlets.
• Assist in working toward positive financial results.
• Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
• Assist in maintaining a highly motivated and well-trained staff.
• Open and close shift in accordance with manager's checklist.
• Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
• Train, maintain and enforce all Blossom Hotel and Crescent Hotels & Resorts service standards using use records, menus and appropriate reference materials.
• Properly execute revenue and check control procedures on shift.
• Handle daily associate relations (e.g., scheduling, time adjustments).
• Maintain a safe and sanitary work environment for all associates and guests.
• Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).
• Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise.
• During shift, ensure that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests.
• Be on the floor during entire meal period and ensure adequate coverage.
• Conduct taste panels and menu classes on a daily basis for restaurant.
• Ensure that only a quality product is being served.
• Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines.
• Ensure all side work is done on daily basis.
• Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Assist any associate in his/her job performance, when required, to ensure guest satisfaction.
• Understand and teach empowerment principles to ensure guest satisfaction.
• Exercise station rotation to ensure stations are distributed fairly.

Benefits:

• Medical, Dental and Vision Insurance
• 401(k) with Company Match
• Paid vacation and personal time
• 7 paid holidays per year
• Membership in an exclusive employee travel program with special rates at Crescent Hotels

Requirements for the position:

• Flexible availability to work AM, PM Shifts, Holidays and weekends
• Minimum 1 year of hotel or restaurant F&B Supervisor experience required
• TABC
• Food Handler Certification

We believe in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

**Soon to be a Curio Collection by Hilton Property**

Qualifications

Licenses and Certifications

• Required

  Certified Food Handler

• Required

  Bartending License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts