Food & Beverage Supervisor

Driftwood Hospitality Management; Durham (NC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management serves as the operator for Marriott Raleigh Durham Research Triangle Park. The Food & Beverage Supervisor will oversee restaurant and bar operations, ensuring service standards and guest satisfaction in a fast-paced environment.

The role requires supervising staff, coordinating with kitchen and bar teams, and maintaining safety and cleanliness throughout shifts. This position supports a hotel dedicated to professional development and guest-focused service.

Qualifications

• Experience in food and beverage operations and supervision.
• Knowledge of liquor regulations and responsible service.
• Ability to work under pressure in a busy environment.

Responsibilities

• Greet and assist guests to ensure outstanding service.
• Maintain brand standards and a positive work environment.
• Supervise staff and coordinate front-of-house and back-of-house activities.
• Monitor food and beverage operations and POS system accuracy.
• Ensure cleanliness and workplace safety in the department.
• Conduct pre-shift meetings and communicate daily specials and updates.
• Handle customer inquiries professionally and manage service flow.

Skills

Guest service excellence

Team leadership

Work under pressure

Liquor regulations knowledge

Tools

POS systems

Job description

Job Details

Job Location: 700 - Raleigh RTP Marriott - Durham, NC 27703

Position Type: Full Time

Salary Range: $23.00 - $26.00 Hourly

Job Shift: Any

Come join the team at Marriott Raleigh Durham Research Triangle Park, conveniently located on the edge of Morrisville, NC! Whether you're looking to grow your hospitality career or take the next step in a welcoming, team-focused environment, we'd love to meet you. Be part of a hotel committed to exceptional guest service and professional development.

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

The purpose of the Food & Beverage Supervisor is to oversee, control, and administer the operations of the restaurant and bar while maintaining standards.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Ensures that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service.
• Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
• Work in a fast-paced and customer service-oriented environment, perform duties under pressure and meet deadlines in a timely manner.
• Taste food and beverage products to ensure quality and consistency.
• Monitor F&B POS systems and report any discrepancies or system outages.
• Support the entire food and beverage operation including supervising other areas if necessary, handling special projects, and running promotions.
• Effectively control the flow of customers and the interaction between the front and back of house throughout service.
• Ensure team members consistently maintain brand standards and high levels of customer service.
• Handle all customer inquires in an appropriate and professional manner.
• Organize and conduct pre-shift meetings communicating pertinent information to the staff such as house count, daily specials, service training, and menu changes.
• Ensure cleanliness and workplace safety in the department.
• Adhere to all company policies and procedures.
• Follows safety rules and procedures.
• Perform any related duties as requested by manager.

QualificationsKnowledge, Skills, and Abilities

• Thorough knowledge of food outlet operations including food and beverage, supervisory aspects, service techniques, and guest interaction.
• Knowledge of all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to operate equipment such as bar taps, coffee makers, and dishwashers.

Physical Demands

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis.
• Constant standing and walking required.
• Frequent bending, stooping, twisting, reaching, and walking required.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.