Food & Beverage Supervisor

Marriott Raleigh Durham Research Triangle Park; Durham (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Marriott Raleigh Durham Research Triangle Park is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations, ensuring premier guest service and adherence to brand standards.

The role requires coordinating front- and back-of-house activities, supervising staff, and supporting promotions and daily service in a fast-paced hotel setting near Morrisville, NC. Exceptional guest interaction and knowledge of beverage regulations are essential.

Qualifications

• Thorough knowledge of food outlet operations and guest service.
• Knowledge of state, federal, and corporate liquor regulations.

Responsibilities

• Oversee restaurant and bar operations and maintain standards.
• Greet guests, ensure outstanding guest service, and manage flow between front and back of house.
• Supervise staff, collaborate on promotions, and handle shifts, training and safety.

Skills

Food & Beverage

Guest service

Liquor regulations

Under pressure

Equipment operation

Job description

Come join the team at Marriott Raleigh Durham Research Triangle Park, conveniently located on the edge of Morrisville, NC! Whether you're looking to grow your hospitality career or take the next step in a welcoming, team-focused environment, we'd love to meet you. Be part of a hotel committed to exceptional guest service and professional development.

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

The purpose of the Food & Beverage Supervisor is to oversee, control, and administer the operations of the restaurant and bar while maintaining standards.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Ensures that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service.
• Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
• Work in a fast-paced and customer service-oriented environment, perform duties under pressure and meet deadlines in a timely manner.
• Taste food and beverage products to ensure quality and consistency.
• Monitor F&B POS systems and report any discrepancies or system outages.
• Support the entire food and beverage operation including supervising other areas if necessary, handling special projects, and running promotions.
• Effectively control the flow of customers and the interaction between the front and back of house throughout service.
• Ensure team members consistently maintain brand standards and high levels of customer service.
• Handle all customer inquires in an appropriate and professional manner.
• Organize and conduct pre-shift meetings communicating pertinent information to the staff such as house count, daily specials, service training, and menu changes.
• Ensure cleanliness and workplace safety in the department.
• Adhere to all company policies and procedures.
• Follows safety rules and procedures.
• Perform any related duties as requested by manager.

Qualifications

Knowledge, Skills, and Abilities

• Thorough knowledge of food outlet operations including food and beverage, supervisory aspects, service techniques, and guest interaction.
• Knowledge of all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to operate equipment such as bar taps, coffee makers, and dishwashers.

Physical Demands

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis.
• Constant standing and walking required.
• Frequent bending, stooping, twisting, reaching, and walking required.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status

Source: Driftwood Hospitality