Food & Beverage Supervisor

Hyatt Hotels Corporation; Dallas (TX); On-site; USD 26,174 - 34,440; Full time

Job summary

Hyatt Regency Dallas, downtown next to Reunion Tower, is seeking a Food & Beverage Supervisor to lead day-to-day operations, coach team members, and ensure smooth service with hospitality at the forefront.

You will uphold Hyatt standards, monitor guest satisfaction, and collaborate with leadership to enhance service flow while developing a high-performing, guest-focused team.

Qualifications

• Ability to work in a fast-paced environment.
• Strong verbal and written communication skills.
• Must be able to lift a moderate amount of weight.
• Flexible schedule including weekends and holidays.
• Bar knowledge is preferred.

Responsibilities

• Lead day-to-day operation of Food & Beverage outlets.
• Coach, mentor, and develop colleagues through feedback and training.
• Lead by example on the floor while supporting the team during service.
• Uphold Hyatt's service standards and ensure hospitality quality.
• Monitor guest satisfaction and address concerns.
• Ensure compliance with Hyatt brand standards, food safety and sanitation.
• Collaborate with leadership to enhance space, improve service flow, and maintain inviting environment.
• Support operational initiatives and foster a high-performing team culture.

Skills

Guest service

Verbal & written communication

Weight lifting ability

Flexible schedule

Bar knowledge

Job description

Summary

$22/hr

The Food & Beverage Supervisor is a platform to join our highly skilled and recognized team. This role can afford you the opportunity to grow and advance within Hyatt. You will be part of a rock-star team and hotel that was recognized as a 2025 Best Places to Work - Large Companies in North Texas!

Join us for this incredible opportunity at Hyatt Regency Dallas, which is located downtown next to the iconic Reunion Tower.

The Food & Beverage Supervisor possesses strong leadership, communication and relationship skills. This position plays a significant role in the overall performance of the Food & Beverage team. Responsibilities for this position include, but are not limited to:

• Leading the day-to-day operation of assigned Food & Beverage outlets, ensuring smooth, efficient service execution.
• Coaching, mentoring, and developing colleagues through ongoing feedback, training, and hands-on leadership.
• Leading by example on the floor while actively supporting the team during service and anticipating guest and operational needs.
• Upholding Hyatt's service standards and holding the team accountable for delivering exceptional hospitality and consistent execution.
• Monitoring guest satisfaction, resolving concerns promptly, and identifying opportunities to elevate the guest experience.
• Ensuring compliance with Hyatt brand standards, food safety, sanitation, and operational procedures.
• Collaborating with leadership to identify opportunities to enhance the physical space, improve service flow, and maintain an inviting environment for guests.
• Supporting operational initiatives, driving continuous improvement, and fostering a positive, high-performing team culture.

This is a fast-paced, hands-on leadership position with expectations to maintain a visible presence on the floor while balancing operational execution, guest engagement, and colleague development.

CULTURE AND FUN!

• Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
• Celebrations, recognitions, and volunteer opportunities
• Free nutritional colleague meals
• PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
• Discounted parking and discounted annual DART passes

WELLNESS AND BENEFITS!

• Full medical benefits at 30 days of employment
• 401K with company match
• Employee Stock Purchase plan
• Paid vacation, holidays, sick days, and extended sick leave
• New child leave, paid family bonding time, and adoption assistance
• Tuition reimbursement
• Free access to Headspace - meditation, recuperation, and rejuvenation
• Work-life balance

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to lift a moderate amount of weight
• Ability to work a flexible schedule any days of the week, including weekends and holidays
• Bar Knowledge is preferred

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.