Food Beverage Supervisor

Doubletree by Hilton Charlotte City Center; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Food and Beverage Supervisor to lead operations and enhance guest experiences. This pivotal role involves managing food and beverage orders, supervising staff, and ensuring compliance with health and safety regulations. The ideal candidate will possess strong leadership and communication skills, a knack for problem-solving, and a keen understanding of food and beverage trends. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success. If you thrive in a fast-paced environment and are passionate about service excellence, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in food and beverage supervision preferred.
• Strong communication and leadership skills are essential.

Responsibilities

• Supervise food & beverage outlets and ensure high service standards.
• Assist staff with service, inventory, and operational duties.
• Liaise with culinary teams to ensure accurate food orders.

Skills

Food and Beverage Supervision

Communication Skills

Leadership Skills

Problem Solving

Multi-tasking

Customer Service Orientation

Knowledge of Food and Beverage Trends

Staff Management

Education

Experience in Food and Beverage Supervision

Tools

MS Office

Restaurant Management Software

POS Systems

Job description

We are looking for a professional Food and Beverage Supervisor to be responsible for overseeing F&B outlet operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan, and manage all food and beverage orders, staff, and property assets. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities:

1. Supervise all food & beverage outlets and day-to-day operations within budgeted guidelines and to the highest standards.
2. Preserve excellent levels of internal and external customer service.
3. Assist staff in all outlets with food and beverage service, supply ordering/stocking, inventory, and opening/closing side-work duties.
4. Identify customers’ needs and respond proactively to all of their concerns.
5. Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork.
6. Ensure outlets are run smoothly and efficiently in the absence of the F&B Manager/Director.
7. Comply with all health and safety regulations.
8. Report to management regarding sales results and productivity.
9. Liaise with the culinary team to ensure food orders are delivered accurately and promptly.
10. “Touch tables” and converse with guests to ensure a pleasant experience.

Skills:

1. Proven food and beverage supervisor experience.
2. Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
3. Ability to spot and resolve problems efficiently.
4. Mastery in handling multiple tasks.
5. Communication and leadership skills.
6. Up to date with food and beverage trends and best practices.
7. Ability to manage personnel within labor guidelines.
8. Guest-oriented and service-minded.

Qualifications:

1. Food & Beverage Supervision: 2 years (Preferred).