Food & Beverage Supervisor

Bighornlaw; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job description

Holiday Inn Charlotte University Place • Charlotte, NC, US

Posted a month ago

Description

The Holiday Inn Charlotte University Place is currently hiring a Food & Beverage Supervisor.

Responsibilities

• Assist in the supervision and training of the Food & Beverage Staff including Banquets, Restaurants, Room Service, Culinary, and other areas if necessary, handling special projects, running promotions, public relations, and marketing.
• Exceptional customer service/guest and associate relations skills.
• Maintain the highest food and beverage quality standards, service, and marketing to maximize profits through outstanding customer service.
• Ensure the consistent practice of all standards and policies throughout the department.
• Control food, beverage, payroll, and equipment costs (minimizing loss and misuse).
• Proactively strive to build positive working relationships through teamwork and clear communication as a hotel member.
• Maintain a good working relationship with the Union. All policies and procedures must be approved by the Union prior to implementation.
• Assist with the development, implementation, and consistency of cost-saving and profit-enhancing measures in Food and Beverage in support of the overall hotel operation.
• Consistently assist in providing a clean, organized, and safe work/guest environment.
• Due to the cyclical nature of the hospitality industry and report deadlines, employees must be available to work varying schedules to meet the business needs of the hotel and report deadlines with limited notice.

Qualifications

Job Requirements:

• Knowledge or willingness to learn Food & Beverage operations including foods, beverages, point of sale systems, cost controls, supervisory aspects, service techniques, and guest/associate interaction.
• Ability to communicate explicitly in English, both verbal and written with guests and associates.
• Leadership and organizational abilities.
• Computer knowledge in Microsoft Word and Excel.
• 2 years previous Food and Beverage experience preferred.