Food & Beverage Supervisor

Omni Hotels & Resorts; Boston (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

Join the Omni Boston Hotel at the Seaport as a Food & Beverage Supervisor, overseeing restaurant operations and ensuring guest satisfaction. Candidates with a passion for warm, personalized service and a strong background in the hospitality industry are encouraged to apply. This role offers an opportunity to thrive in an exciting environment recognized for excellence.

Benefits

Complimentary meals

Health Insurance

Generous Paid Time Off

Discounted associate rates at Omni properties

Qualifications

• Minimum of two years experience in Food & Beverage.
• Union environment experience preferred.
• Serve Safe certified, Unexpired TIPs required.

Responsibilities

• Manage restaurant operations ensuring standards.
• Supervise outlet sanitation and timing of food service.
• Respond to guest complaints handling service issues.

Skills

Positive and professional demeanor

Guest engagement

Ability to multitask

Service quality

Job description

Food & Beverage Supervisor

Job Locations

US-MA-Boston

Requisition ID

2025-123639

# of Openings

1

Category (Portal Searching)

Food & Beverage

Location

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted "2023 Best Places to Work" by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Restaurant Supervisor is responsible for the management of all aspects of the restaurant operation, in accordance with hotel standards. Will direct, implement, and maintain a service and management philosophy which serves as a guide to respective staff directly.

Responsibilities

Consistent maintenance and refinement of service standards. Ensures compliance with applicable laws and regulations.
• Understands associate's positions well enough to perform duties in associate's absence. Understand local contract and adhere to it.
• Responsible for the day-to-day operation for all restaurant functions, to include efficient and effective running of all events ensuring operating costs are minimized.
• Ensure compliance with health, safety, and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
• Supervise the outlet sanitation operation and timing of service out of the kitchen. Ensures prompt delivery and quality control from point of departure to arrival.
• Must retain and maintain complete knowledge of all food and beverage menu items.
• Responsible for the supervision, upkeep, safety and cleanliness in food preparation areas, refrigeration, storage areas, hallways, corridors, and storerooms.
• Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.

• Perform any other duties required by leadership.

Qualifications

• A minimum of two years progressive experience in Food & Beverage and a comprehensive, working knowledge of the hospitality business.
• Union environment experience preferred.
• Ability to always maintain a positive and professional demeanor and composure.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
• Must be able to work a variety of shifts, including weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

• Must have the ability to stand and/or walk for extended periods of time.

• Serve Safe certified | Unexpired TIPs required.

PERKS AND BENEFITS:

• A culture of fun, inclusion, and growth
• Complimentary meals
• Health Insurance and matching 401(k) after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].