Food & Beverage Supervisor

Hilton Garden Inn Seattle Bellevue Downtown; Bellevue (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Voluntary benefits

Life enrichment benefits

Get paid daily

Job summary

Hilton Garden Inn Seattle Bellevue Downtown is seeking a Food and Beverage Supervisor to ensure guests receive a high-quality dining experience and attentive service across restaurant and room service. You will help train and coach staff, monitor operations and maintain safety standards to build guest loyalty.

The role requires strong communication, teamwork with all departments, and flexibility to work evenings, weekends, and holidays in a full-time capacity.

Qualifications

• Previous food handling, server or lead server experience required.
• Ability to obtain a Food Handler’s Permit and Alcohol Server’s Permit.
• Strong verbal and written communication skills.
• Read, write and type with basic technology proficiency.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Assist with training, coaching, mentoring and scheduling.
• Support restaurant and room service to ensure attentive and efficient service.
• Engage with guests to obtain feedback about their stay and dining experience.
• Resolve guest issues or complaints to their satisfaction using problem solving.
• Monitor food and beverage deliveries for portion control, quality and presentation.
• Ensure food handling and safety guidelines are followed and kitchen logs maintained.
• Monitor cash and key control procedures to uphold standards.
• Oversee inventory, ordering and receiving of all food and beverage items.
• Collaborate with all hotel departments to achieve hotel goals.

Skills

Food safety

Leadership

Customer service

Communication

Job description

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Hilton Garden Inn Seattle Bellevue Downtown, WA

Overview

Apply your passion for food and your attentive personality to create memorable guest experiences! As a Food and Beverage Supervisor, your role is to ensure our guests enjoy a quality dining experience that will allow them to be productive and stay strong when they are away from home. Your ability to deliver an extraordinary food experience combined with hospitable, attentive service is essential to building guest loyalty.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Assist with training, coaching, mentoring and scheduling.
• Support employees in the restaurant and room service to ensure guests are receiving attentive and efficient service.
• Proactively engage in conversation with guests, seeking feedback about their stay and their dining experience.
• Apply problem solving skills to resolve guest issues or complaints to their satisfaction.
• Monitor all food and beverage deliveries for portion control, quality and presentation.
• Ensure that food handling and safety guidelines are followed, including kitchen logs.
• Monitor key control and cash control procedures to ensure standards of operating are met.
• Oversee inventory, ordering and receiving of all food and beverage items.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications

Previous food handling, server or lead server experience is required. You must be able to obtain a Food Handler’s Permit and Alcohol Server’s Permit. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.