Food & Beverage Supervisor

Parks Hospitality Group; Asheville (NC); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

PTO

Incentives

Discounted room rates

Growth opportunities

Best Place to Work

Job summary

The Embassy Suites Asheville Downtown is seeking a Food & Beverage Supervisor to lead daily dining operations, mentor staff, and uphold high service standards. As Parks Hospitality Group's supervisor, you will coordinate shifts, train team members, handle guest requests, and collaborate with kitchen and service teams to deliver seamless hospitality.

The role requires a high school diploma and 2+ years in food and beverage with supervisory experience preferred; competitive benefits and growth

Qualifications

• High school diploma or equivalent.
• 2+ years in food and beverage service.
• Supervisory experience preferred.
• Strong leadership and organizational skills.
• Excellent customer service and communication.
• Knowledge of health and safety standards.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic POS and inventory systems.

Responsibilities

• Monitor daily operations to ensure smooth and efficient service in all food and beverage areas.
• Assist the management team with staff scheduling, supply orders, and inventory control.
• Ensure team compliance with health, safety, and sanitation standards.
• Address guest concerns, handle special requests, and ensure a high level of satisfaction.
• Lead by example, delivering exceptional service to create a positive guest experience.
• Collaborate with kitchen and service staff to ensure seamless and timely service.
• Inspect dining and bar areas for cleanliness, organization, and preparedness.
• Assist with opening and closing duties, including workstation setup and cleanliness.
• Support special events and group bookings, ensuring successful execution.

Skills

Leadership

Customer Service

Team Management

Communication

POS Systems

Education

High School Diploma or Equivalent

Tools

POS Systems

Inventory Software

Job description

Join Our Team as a Food & Beverage Supervisor at theEmbassy Suites Asheville Downtown!

Are you an energetic team leader ready to step into a supervisor role, mentor a passionate service team, and elevate your hospitality career?

At Parks Hospitality Group, we are looking for a motivated Food & Beverage Supervisor to help guide our daily operations. In this vital leadership role, you will be the ultimate coach on the floor—coordinating daily shifts, training and supporting our service staff, and fostering a collaborative team environment. You will play a key role in helping our staff grow while ensuring our high standards of quality and service are met every day.

What You’ll Do:

• Monitor daily operations to ensure smooth and efficient service in all food and beverage areas.
• Assist the management team with staff scheduling, supply orders, and inventory control.
• Ensure team compliance with health, safety, and sanitation standards.
• Address guest concerns, handle special requests, and ensure a high level of satisfaction.
• Lead by example, delivering exceptional service to create a positive guest experience.
• Collaborate with kitchen and service staff to ensure seamless and timely service.
• Inspect dining and bar areas for cleanliness, organization, and preparedness.
• Assist with opening and closing duties, including workstation setup and cleanliness.
• Support special events and group bookings, ensuring successful execution.

What You’ll Need:

• A high school diploma or equivalent.
• Minimum of 2 years of experience in food and beverage service, with prior supervisory experience preferred.
• Strong leadership and organizational skills, with the ability to motivate and direct a team.
• Excellent customer service and communication skills.
• Knowledge of food and beverage operations, including food handling and safety regulations.
• Ability to multitask and remain calm in a fast-paced environment.
• Detail-oriented with a commitment to quality and guest satisfaction.
• Knowledge of basic POS and inventory systems.

Why You’ll Love Working Here:

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.