Food & Beverage Shift Supervisor

Mark Twain Casino; La Grange (MO); Presencial; USD 22.000 - 33.000; Tempo integral

Benefícios oferecidos por esta vaga

Free Food

Employee Discounts

Paid Time Off

Paid Holidays

Medical, Dental, Vision

401(k) with Company Match

Life Insurance

Employee Assistance Plan

Resumo da vaga

The Mark Twain Casino in Missouri seeks a Food & Beverage Shift Supervisor to support the F&B Manager in leading Front of House operations across outlets. You will schedule staff, monitor labor per proforma, ensure SOPs, and promote service standards to maximize guest satisfaction and profitability.

Responsibilities include daily paperwork, inventory involvement, POS system use, and enforcing health, safety, and cash handling guidelines, with opportunities to contribute to sales initiatives and

Qualificações

• 3 years experience in a similarly sized Food & Beverage operation.
• Experience in training, scheduling and front and back of house preferred.

Responsabilidades

• Schedule and supervise all employees on the shift, using a weekly labor proforma to meet labor goals.
• Ensure standard operating procedures for Front of House are followed to motivate employees, satisfy guests and promote the concept.
• Maintain restaurant functionality and adherence to company standards, including cleanliness, atmosphere, service, guest and employee interactions, and sales execution.
• Adhere to all company policies and complete daily, weekly and monthly paperwork (hiring, training, sales, labor, payroll, deposits, inventories, A/P and A/R, P&L as assigned).
• Participate in inventory processes when needed and operate the POS system confidently.
• Support sales through incentives, contests, promotions, and day-to-day service execution.
• Ensure Food & Beverage areas comply with Health and Safety guidelines and safe operation of equipment.

Conhecimentos

Staff scheduling

Front of house operations

Labor proforma adherence

POS system use

Cash handling

Team leadership

Ferramentas

POS system

Descrição da vaga

The Food & Beverage Shift Supervisor assists the Food and Beverage Manager in leading food and beverage Front of House activities of the Food & Beverage outlets by performing the following listed duties in accordance within company and regulatory guidelines, while maintaining comparable sales growth and profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Scheduling and supervising all employees on the shift. Utilizing a weekly labor proforma while meetingrequired labor goals each period. Ability to write schedules to meet labor proforma goals.
• Ensure standard operating procedures for supervising all Front of the House employees and the shift are in place and followed resulting in employee motivation and satisfaction, guest satisfaction, and the promotion of the concept.
• Ensuring that the restaurant is functional and meets all of the company’s standards and integrity issues on a shift basis to include but is not limited to: cleanliness, atmosphere, service, guest interaction, employee interaction and execution of food, beverage and merchandise sales.
• Ensuring all company polices are adhered to.
• Completing accurate and necessary daily, weekly and monthly paperwork and administrative duties to include but not limited to: Hiring process, training process, sales tracking, labor tracking, payroll, petty cash, deposits, inventories, ordering, account payables and receivables and P&L accounting as assigned.
• Participate in inventory process when needed.
• Ability to utilize basic functions and programming of the POS register system.
• Ability to build sales through incentives, contests, and promotions as well as day to day execution of service and the concept.
• Ensure food and beverage areas are within all Health and Safety established guidelines .
• Ensuring the safe operation of equipment and working conditions to prevent hazards and accidents.

EDUCATION/EXPERIENCE:

3 years experience in a similarly sized Food & Beverage operation. Training, scheduling and front and back of house experience preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

Must be able to obtain a Level 2 Missouri Gaming License

OTHER PROPERTY SPECIFIC DETAILS:

Exposure to Secondary Cigarette Smoke and Bright Lights

EMPLOYEE BENEFITS INCLUDE:

• Free Food, Employee Discounts, Team Celebrations, Awards, and more...
• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.

DISCLAIMER:

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

Qualifications

Licenses & Certifications

Preferred

MO Gaming License II

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.