BEVERAGE SERVER

Century Casino St. Albert; Cape Girardeau (MO); On-site; USD 8,500 - 12,000; Full time

Job summary

Century Casino St. Albert is seeking a Beverage Server in a casino environment to provide outstanding guest service and accurately take and serve drink orders. You will assist with stocking, setup, and cleanup while ensuring a clean and safe work environment.

The role requires knowledge of alcohol laws, the ability to obtain a Level 2 Missouri Gaming license, and availability for nights, weekends, and holidays. Previous customer-service experience is preferred.

Qualifications

• High school diploma or GED equivalent preferred.
• Must be able to obtain and maintain a valid Level 2 Missouri Gaming license.
• Knowledge of alcohol laws and responsible service of alcohol.

Responsibilities

• Interact with guests and employees to positively affect the guest/employee experience.
• Set up and breakdown of work area in a timely manner.
• Take orders, prepare drinks, and serve drinks promptly.
• Enter orders into the POS system accurately to ensure guest satisfaction and protect company assets.
• Keep work area clean and orderly; assist in stocking bar and beverage stations.
• Ensure compliance with alcohol laws and company policies; work a flexible schedule including nights/weekends/holidays.

Skills

Customer service

Education

High school diploma or GED

Level 2 Missouri Gaming license

Job description

Cape Girardeau, MO, US

3 days ago Requisition ID: 7992

Salary Range: $7.50 To $7.50 Annually

POSITION SUMMARY

The employee in this position is responsible for providing superior service to both internal and external guests. Accountable for serving guests in designated outlet according the service specifications of that outlet to provide the guests with an outstanding dining experience _____________

ESSENTIAL POSITION DUTIES & RESPONSIBILITIES

1. Interact with all guests and employees to positively affect the guest/employee experience. Demonstrate resiliency dealing with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees.
2. Responsible for complete and accurate set-up and breakdown of work area in a timely manner.
3. Responsible for taking orders, preparing drinks correctly and returning those drinks in a timely manor.
4. Complete all side duties as assigned by the outlet manager or supervisor.
5. Enter all orders correctly into the POS system to ensure a positive experience for the guest as well as protecting the assets of the company.
6. Keep work area in a clean and orderly manner.
7. Responsible for assisting in the following: stock bar and beverage station items, fill ice bins, empty garbage, mop floors, and keep all areas clean.
8. Ensure the safety and security of guests and employees.
9. Ensures the proper service of alcohol by following the current laws of the state and the policies of the company.
10. Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.
11. Performs other duties as assigned

ESSENTIAL PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT

Physical Demands:

• Must be able to work in a fast paced environment. Beverage Server
• Must be able to carry and balance a tray weighing up to 25 pounds.
• Must be able to lift up to 40 lbs. Must be able to push/pull up to 100 lbs.

Mental Demands:

• Must be able to establish rapport with other team members throughout the casino
• Responsible for familiarization of cocktails and prices in order to insure proper ordering and expedition of beverage orders

Work Environment:

• Must be able to work in a smoking environment.
• Must be able to work in a gaming environment with exposure to bright/flashing lights, crowds and above average noise levels.

MINIMUM QUALIFICATIONS Experience/Education:

• A high school diploma or GED equivalent preferred.

Knowledge:

• Knowledge of alcohol laws.

Other:

• Must be able to obtain and maintain valid Level 2 Missouri Gaming license.
• Must be able to receive and maintain all required certification relating to the position.
• Must complete all required company training.

The statements herein are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract of employment and are subject to change at any time due to reasonable accommodation, business demands or direction by management. I attest that I have read and understand the job description and am able to perform all the job responsibilities described herein. I will notify Human Resources should this change