Food & Beverage Shift Manager

HMSHost; Los Angeles (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Meal benefits

Transportation benefits

401(k) match

Employee assistance program

Training and growth opportunities

Referral program

Job summary

HMSHost is hiring a Manager I to support branch management in QSR or restaurant operations. You will ensure the restaurant is clean, staffed, and ready for business, applying company policies to daily decisions.

Requires 2+ years in food and beverage, 6 months supervisory experience, and strong customer communication. The role offers on-site work with potential for growth and a competitive hourly wage with bonus eligibility.

Qualifications

• Minimum 2 years of food and beverage experience.
• At least 6 months of supervisory or lead experience in a restaurant.
• Ability to read, comprehend instructions and policy documents; communicate with customers.

Responsibilities

• Open, daily and closing procedures per policy; ensure readiness for service.
• Supervise associates across shifts and staffing of unit operations.
• Assist in interviewing, hiring recommendations, and performance decisions.
• Prepare schedules and ensure shifts are covered; monitor breaks.
• Maintain clean displays, stock levels and visual appeal; ensure equipment works.
• Operate cash register and handle transactions per policies; secure cash.
• Uphold wellness and safety procedures; report safety concerns.
• Place orders, receive goods, and process invoices; update contact records.

Skills

Customer service

Cash handling

Team supervision

Tools

Cash register

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Compensation: $29.21 per hour + bonus

Some of our concepts include: Wolfgang Puck, Umami Burger, Pret A Manger, Starbucks, Coffee Bean, Panda Express, Kentucky Fried Chicken, 800 Degrees Pizza, and many more!

Purpose:

The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions:

Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures

Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale

Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit

Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered

Actively ensures all associates take all mandated rest breaks and meal periods

Ensures display areas are appropriately clean, stocked, and visually appealing

Ensures all equipment is in good working order

Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times

Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM

Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety

Places orders for individual units, receives goods, processes invoices

Ensures that the company has most current contact information for all associates working in the restaurant.

Requirements:

Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.

Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Reporting relationship and other important information:

The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position

The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.

The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Requires a minimum of 2 years food and beverage, cash handling, and customer service experience

Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen

Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

• Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)