Food & Beverage Revenue Manager

Fairmont Hotels & Resorts; Boston (MA); On-site; USD 70,000 - 90,000; Full time

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Job summary

A luxury hotel chain is seeking a Food & Beverage Revenue Manager in Boston, MA. This role involves monitoring performance indicators, developing maximization strategies, and ensuring profitability in food & beverage operations. The ideal candidate should have 4+ years of experience in revenue management, a Bachelor's degree, and strong analytical and communication skills. Join our team and contribute to our continuous learning and growth environment.

Qualifications

• Minimum four years’ experience in food & beverage or rooms revenue management.
• Strong understanding of F&B Management and hotel operations.
• Dynamic can-do attitude with strong analytical skills.

Responsibilities

• Monitor performance indicators and develop revenue-maximizing strategies.
• Manage outlet reservation systems and maximize seat occupancies.
• Collaborate with key F&B leadership for accurate forecasting.

Skills

Food & Beverage Management

Revenue Management

Analytical skills

Communication skills

Leadership experience

Education

Bachelor’s degree in Hotel Management, Accounting, Finance, or Mathematics

Tools

Avero

Opentable

Microsoft Excel

Opera PMS

Job description

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Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities.

by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

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Job Description

• Monitor key performance indicators across F&B outlets, establish benchmarks, develop revenue-maximizing strategies, and evaluate outcomes.
• Support evaluating group and catering business to ensure we are maximizing revenues and profitability in food & beverage.
• Develops and executes F&B pricing strategies and menu engineering by analyzing demand factors, sales mix, profit margins, and guest preferences to optimize product placement, maximize revenue, and drive profitability in alignment with the hotel’s strategic vision.
• Champion for the Restaurant Revenue Management program within the hotel, actively promoting a culture of total revenue management.
• Identify opportunities to optimize seat occupancy and meal duration while maintaining the hotel and venues’ positioning as a destination of choice within the region and locality.
• Develop and execute strategies to maximize function space utilization and its contribution to total hotel revenue.
• Manage outlet reservation systems configurations, including flow controls, turn times, booking policies, and etc., to maximize table and seat occupancies.
• Stay current with industry trends and developments, supporting special projects and identifying new F&B-related revenue opportunities.
• Prepares competitive analyses, reports, and presentation materials for weekly Revenue and F&B meetings, as well as other required reporting for key stakeholders.
• Generate and maintain accurate F&B-related Revenue Management reports, serving as primary analytical resource across F&B and affiliated departments.
• Explore and enhance automation efforts in reporting and analytical tools.
• Collaborates with key F&B leadership to drive accurate forecasting and long-term financial projections, ensuring performance within acceptable variances.
• Ensure timely and accurate completion of all required reporting, including but not limited to month-end commentary, strategic budget planning, marketing plans, and performance tracking and analysis of all F&B-related revenue streams.
• Collaborate on the development of training such as single server mentoring program and incentive programs aimed at increasing average check and enhancing colleague engagement, while maintaining excellent guest satisfaction.
• Performs ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership. Assists in managing availability and inventory in all channels and communicates strategies and restrictions to operations teams.
• Collaborates with the Marketing team to update the commercial planning calendar and measure KPIs for key initiatives.
• Act as the F&B systems expert for Avero, RM, Point-of-Sale, and reporting platforms, by supporting system maintenance, including but not limited to inventory loading and restriction management, demand forecasting, and daily system checks.
• Maintain strong relationships with GRC to ensure the call center is always up to date with accurate hotel’s F&B information.
• Cultivate and manage relationships with hotel clients and to support the hotel brand’s positioning and image.
• Initiates and fosters collaboration with local suppliers and vendors to develop cost management strategies, optimize product offerings, and support innovative F&B concepts aligned with the hotel’s brand positioning.

Qualifications

• Minimum four years’ experience in food & beverage or rooms revenue management (experience within 4- or 5-star hotels, award-winning restaurants, multiple outlets, banquets and catering, and/or within similar markets preferred)
• Bachelor’s degree in Hotel Management, Accounting, Finance, or Mathematic preferred.
• Leadership experience in Food & Beverage management preferred.
• Strong understanding of F&B Management and hotel operations
• Knowledge of current trends in F&B (familiarity with Boston market preferred)
• Proven track record of maximizing F&B revenue
• Strong communication skills, both verbal and written
• Dynamic can-do attitude
• Strong analytical skills and attention to detail
• Strategic thinking with a proven ability to mobilize theory into action
• Experience with Avero, Opentable, Various POS systems (such as Silverware & Micros), Ideas G3, Opera PMS and Opera Cloud OSEM preferred
• Advanced knowledge and experience in Microsoft Office, particularly Excel
• Ability to learn new programs as required
• Possessing the trait of being organized and multi-tasking
• Ability to manage multiple projects under time constraints and within given deadlines Excellent communication and organizational skills
• Maintain confidentiality of proprietary information and protect company assets
• Effectively deal with guests and other team members
• Present a professional and polished appearance
• Ability to work cohesively as part of a team

Additional Information

A team devoted to service and accuracy as they work with team members from other departments in an environment where learning and growth are continual.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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