Food & Beverage Manager

HHM Hospitality; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality company seeks a Food and Beverage Manager for their Orlando resort. The role involves managing operations, ensuring food quality, and providing exceptional guest experiences. Ideal candidates will have prior management experience in restaurants and strong leadership skills.

Qualifications

• Prior management experience in restaurants required.

Responsibilities

• Lead and manage food and beverage department operations.
• Ensure food quality and guest satisfaction.
• Monitor compliance with sanitation and safety standards.

Skills

Management

Customer Service

Communication

Job description

Overview

Opportunity: Food and Beverage Manager

Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownership of the financial aspects of operations pertaining to the role, while creating a work environment consistent with our values.

Your Growth Path

Food and Beverage Director

Your Focus

1. Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
2. Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipe and guest specifications.
3. Ensure the restaurant complies with sanitation and safety standards for guests and associates.
4. Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
5. Effectively deal with internal and external customers with a high level of patience, tact, and diplomacy.
6. Ensure all equipment is in working order.
7. Participate in marketing efforts of the restaurants as directed.
8. Interact with guests to obtain feedback on quality of service and food in outlets.
9. Document inventory, forecast usage, and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, to provide service.
10. Abide by all regulations and requirements pertaining to serving alcoholic beverages.
11. Follow sustainability guidelines and practices related to HHM’s EarthView program.
12. Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
13. Perform other duties as requested by management.

Your Background and Skills

• Prior management experience in restaurants required.

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays, and weekends.
• Requires ability to navigate throughout the restaurant and kitchen, lifting up to 50 pounds, bending, reaching, stooping, kneeling, or crouching.
• Ability to effectively communicate with guests and associates verbally and in writing.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida, at the entrance to Walt Disney World Resort, where kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark, located in the heart of Orlando, just one mile from Walt Disney World Resort theme parks. Complimentary scheduled shuttle service is available.

The resort is minutes from Walt Disney World, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center, and the I-Drive entertainment district featuring ICON360. Our location offers easy access to shopping at Orlando Premium Outlets and Disney Springs.

Our family resort features 777 spacious suites, free high-speed Internet, microwave, mini-fridge, and 42