Food & Beverage Manager

Hersha Hospitality Management; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality management company is seeking a Food and Beverage Manager for their Orlando resort. The role involves overseeing staff and operations in the food and beverage department, ensuring quality service and compliance with safety standards, while providing an exceptional guest experience.

Qualifications

• Prior management experience in restaurants is required.
• Ability to communicate effectively with guests and associates verbally and in writing.

Responsibilities

• Lead and manage the food and beverage department staff and operations.
• Monitor product quality and guest satisfaction in food and beverage outlets.
• Ensure compliance with sanitation and safety standards.

Skills

Leadership

Customer Service

Communication

Problem Solving

Job description

Overview

Opportunity: Food and Beverage Manager

Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that provide guests with a memorable experience. Take ownership of the financial aspects of operations related to the role, while creating a work environment consistent with our values.

Your Growth Path

Food and Beverage Director

Your Focus

• Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipes and guest specifications.
• Ensure the restaurant complies with sanitation and safety standards for guests and associates.
• Visually inspect facilities and take action to ensure an appealing and attractive appearance for guests.
• Interact with internal and external customers with patience, tact, and diplomacy.
• Ensure all equipment is in working order.
• Participate in marketing efforts for the restaurants as directed.
• Interact with guests to obtain feedback on service and food quality in outlets.
• Document inventory, forecast usage, and monitor supply levels to ensure the restaurant is adequately stocked with linen, glassware, silverware, china, and condiments to provide quality service.
• Abide by all regulations and requirements related to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• Prior management experience in restaurants is required.

Work Environment and Context

• Work schedule varies and may include working on varied shifts, holidays, and weekends.
• Requires ability to navigate throughout the restaurant and kitchen, lift up to 50 pounds, and perform physical tasks such as bending, reaching, stooping, kneeling, or crouching.
• Ability to communicate effectively with guests and associates verbally and in writing.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida, located at the entrance to Walt Disney World Resort, where kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark, is situated in the heart of Orlando, just one mile from Walt Disney World Resort theme parks. Complimentary scheduled shuttle service is available.

The resort is minutes from Walt Disney World, Universal Orlando, SeaWorld Orlando, the Orange County Convention Center, and the I-Drive entertainment district featuring ICON360. Our location provides easy access to shopping at Orlando Premium Outlets and Disney Springs.

Our Orlando family resort offers 777 spacious suites, free high-speed Internet, microwaves, mini-fridges, and 42