Room Attendant

HEI Hotels & Resorts; Minneapolis (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

401(k) and savings plans

Hotel room discounts

Associate events and discounts

Job summary

HEI Hotels & Resorts is seeking a dedicated Room Attendant for our Westin Minneapolis location. Maintain guest rooms and common areas to ensure a safe, clean, and welcoming experience for guests and staff. The role involves physical cleaning tasks, linen changes, and timely restocking of supplies.

Strong attention to detail, reliable attendance, and teamwork are essential. The position offers competitive hourly pay, benefits, and a great opportunity to contribute to a historic downtown property.

Qualifications

• Ability to scrub and scour surfaces, extend arms overhead.
• Willing to pitch-in and help coworkers as needed.
• Knowledge of cleaning agents and operation of equipment.
• Ability to push/pull equipment up to 100 lbs.

Responsibilities

• Maintain cleanliness of bathrooms, walls, mirrors, tiles, and floors.
• Follow cleaning procedures and use cleaning agents properly.
• Strip beds, change linens, and handle bed weights up to 50 lbs.
• Dust furniture, adjust ledges and shelves, and empty trash.
• Vacuum rooms, replenish amenities, and restock supplies.
• Manage room keys, assist with room assignments, and ensure cleanliness.

Skills

Cleaning

Team player

Chemical knowledge

Lifting up to 100 lbs

Attention to detail

Verbal / written communication

Job description

About Us

Located in the heart of bustling downtown Minneapolis, the Westin makes its home in the iconic Farmers & Mechanics Bank building, which is on the National Registrar of Historic Buildings. Built in the Streamline style of the late Art Deco period, the Westin features the original 34ft. vaulted bank lobby, marble staircase, grandiose chandeliers, and wooden reliefs each representing the leading industries in Minnesota during the mid-20thcentury. A seamless integration of contemporary convenience and historic significance, our 214 guest rooms boast an intriguing combination of sophistication and rejuvenation. As a company we offer associates a wide array of benefits including medical, dental, vision, and 401K. As a property, our fringe benefits include discounted parking passes and Metro Cards, company sponsored associate events, and access to incredible hotel discounts worldwide.

Compensation

Salary Range: $18.00 - $18.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties And Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications And Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.