Food & Beverage Manager

Sonesta International Hotels; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Food & Beverage Manager to lead their team in creating exceptional guest experiences. This role involves overseeing daily operations, managing budgets, and driving team performance to meet and exceed productivity goals. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that both guests and staff feel valued and engaged. Join a company that prioritizes a culture of caring and offers a range of benefits designed to support your health and financial security. If you're ready to make a significant impact, this opportunity is for you.

Benefits

Medical, Dental and Vision Insurance

Health Savings Account with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Day

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long-Term Disability Insurance

Various Employee Perks and Discounts

Qualifications

• Minimum of 2 years’ experience as a Banquet Manager or Assistant Restaurant Manager.
• Excellent oral and written communication skills are essential.

Responsibilities

• Direct and manage all aspects of Food and Beverage operations.
• Ensure adherence to safety and sanitation standards.

Skills

Leadership

Communication Skills

Organization Skills

Food and Beverage Cost Controls

Team Motivation

Education

High School Graduate

Some College or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Job Description Summary

The F&B Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.

The F&B Manager is responsible for directing and managing all aspects of the property’s day-to-day operations of the Food and Beverage department, including Restaurants/Bars, In-Room Dining, and Banquets. The F&B Manager is responsible for the leadership, effectiveness, and productivity of the departments. The role’s primary responsibility is to drive results through their entire department. In this role, the F&B Manager is expected to promote and implement property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, meet and exceed productivity goals.

Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company’s revenue and profitability goals and objectives.

The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.

Principle Duties and Responsibilities (Essential Functions) include:

Operational/Functional:

• Coordinate, plan, prepare and execute food and beverage to the highest standards in food and beverage outlets and functions within the hotel. Follow up on guest feedback.
• Assist in hiring, training, promotion, and firing of all Food and Beverage employees.
• Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
• Thorough knowledge of all food and beverage offerings. Coordinate with Chef of daily menus and educate the team.
• Visibly work the floor to ensure flawless execution.
• Inspect room and tables for proper set-up and cleanliness.
• Maintain high standards of personal appearance and grooming.
• Ensure all closing duties for staff are completed before staff sign out.
• Perform other duties and projects as requested by management.

Strategy and Planning:

• Manage all aspects of the food and beverage service department.
• Direct and complete scheduled inventories.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
• Coordinate details of upcoming functions with the Catering & Conventions Services managers.

Financial Management:

• Monitor payroll in the department ensuring meal breaks are taken and timecards are accurate.
• Manage the operating budget and achieve all revenue and expense targets.
• Actively participate and advise in the food and beverage budget and forecasting processes.

Managing your Team:

• Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
• Assist in annual performance evaluations of the team members.
• Ensure employees are treated fairly and equitably.
• Coach team by providing specific feedback to improve knowledge, skills, and performance.
• Establish and maintain open, collaborative relationships with direct reports and entire Food & Beverage team. Ensures direct reports do the same for their teams.

Leading with Passion:

• Utilize and collaborate with resources across different departments and corporate office.
• Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.
• Focus on the mission and well-being of the department, hotel, and company.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate Sonesta’s core values and the guest service standards.

Qualifications And Skills

• High school graduate, some college or equivalent.
• Must have a minimum of 2 years’ experience as a Banquet Manager or Assistant Restaurant Manager/Supervisor, preferably a 4-star hotel/restaurant.
• Excellent oral and written communication.
• Excellent organization skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Familiarity with Food and Beverage cost controls.
• Must have the ability to motivate restaurant staff and maintain a cohesive team.
• Must be able to suggestively sell menu items, beverages and wines.
• Must be able to endure abundant physical movements in carrying out job duties.

Additional Job Information/Anticipated Pay Range

Pay range is $65,000 - $75,000 and is eligible for bonus. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Day
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Who We Are

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. We will achieve our mission by being passionate about exceeding expectations — by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications will not be considered.