Food & Beverage Customer Experience Specialist

Soup and Spoon; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full benefits

Free snacks and coffee

Casual Fridays and potluck lunch

Job summary

Soup and Spoon in Washington seeks a Customer Service Representative to support the marketing department. The role involves managing customer setups, collaborating with sales, and exceeding service expectations.

Candidates should have a Bachelor's degree in finance or accounting, previous customer service experience, and strong interpersonal skills. The company offers full benefits, free snacks, and a casual Friday potluck.

Qualifications

• Previous experience in a customer-based environment.
• Strong interpersonal skills.
• Ability to manage multiple projects.

Responsibilities

• Support new customer setup and communicate with appropriate teams.
• Partner with sales to meet customer service expectations.
• Manage filing system for invoices and reports.

Skills

Strong interpersonal skills

Confident handling delicate situations

Ability to manage multiple projects

Education

Bachelor’s degree in finance or accounting

Job description

Soup and Spoon in Washington seeks a Customer Service Representative to support the marketing department. The role involves managing customer setups, collaborating with sales, and exceeding service expectations.

Candidates should have a Bachelor's degree in finance or accounting, previous customer service experience, and strong interpersonal skills. The company offers full benefits, free snacks, and a casual Friday potluck.