Food & Beverage Cashier

WinnaVegas Casino Resort; Sloan Township (IA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Health insurance

Help or transport service

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

WinnaVegas Casino Resort in Sloan, IA is seeking a guest-focused team member to handle cash, take food orders, and support all food-service venues with a smile.

Role requires excellent customer service, ability to stand long hours, lift up to 25 lbs, and maintain a clean, organized dining area. TIPS certification and gaming license eligibility are noted as requirements.

Qualifications

• High School diploma or GED required.
• Must have basic computer skills and be proficient in clerical tasks.
• TIPS certification required and recertification as necessary.
• Six months to one year of related experience or training.
• Excellent communication and presentation skills are essential.
• Good organizational and clerical abilities required.
• Must be able to obtain a gaming license.
• Bi-cultural experience preferred and Native American preference may apply.

Responsibilities

• Immediately greet guests and take care of customer orders.
• Fill bakery items, candy, beverages, and related supplies.
• Maintain a clean area; sweeping and mopping at end of shift.
• Possess cheerful, courteous attitude at all times.
• Wear proper uniform and follow sanitation procedures.
• Know the casino/restaurant locations and manage dining room seating.
• Accurately compute guest check totals and provide correct change.
• Operate the Point of Sale system and participate in till checks.
• Attend meetings and training as directed by management.
• Work as a team with colleagues and communicate guest needs to servers.
• Keep menus clean and stocked; manage inventory at the dining area.

Education

High School diploma or GED

Comprehensive computer skills

TIPS certification (to be obtained)

6 months to 1 year related experience or training

Excellent communication and presentation skills

Good organizational and clerical skills

Gaming license eligibility

Bi-cultural experience preferred

Native American preference

Job description

JOB SUMMARY

Performs cash handling duties, helps guests by taking food orders with an emphasis on guest service in all food service venues. Has a pleasant, friendly attitude towards guests and co-workers at all times.

BENEFITS

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Help or transport service
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

JOB DUTIES

• Immediately greet guests upon arrival, and takes care of customer orders.
• Fills bakery items, candy, pop, juice, cups, napkins, chips, candy, coffee, etc.
• Maintains a very clean area, including sweeping and mopping station at the end of shift. Takes empty boxes to dumpster.
• Must have a cheerful and courteous attitude at all times.
• Must be neat in appearance, respectful and pleasant.
• Wears proper uniform while on duty.
• Follows all sanitation procedures.
• Cleans coffee machine daily.
• Follows security procedures getting and checking out tills.
• Puts groceries away, rotating stock as you go.
• Stocks food items on line.
• Fills out opening/closing check lists, and pre-chart papers during shift.
• To have knowledge of all Casino and/or restaurant locations.
• To accurately compute all guest check totals and proved correct change.
• To accurately complete cash handling functions.
• To have working knowledge of the Point of Sales system.
• Must attend all meetings and/or training as directed by management.
• To perform other duties as assigned.
• To work as a team player with all other co-workers.
• Informs management of maintenance problems and guest complaints.
• Will let servers know when they are seated and to communicate any special request or needs of their guests, i.e. special occasions when working in the dining room.
• Maintain seating chart with knowledge of all table numbers and the server who is working each station when working in the dining room.
• Manage dining room to see that all tables, chairs and carpets are properly maintained throughout the shift when working in the dining room.
• Seat guests in an organized, rotational manner when working in the dining room.
• Thorough knowledge of menu items, buffet, entire establishment, tables, sections, service staff, daily specials and promotions.
• Keep menus clean and stocked.

EDUCATION/EXPERIENCE REQUIREMENTS

• High School diploma or GED required.
• Comprehensive computer skills.
• Must obtain TIPS certification and re-certify as necessary
• Six months to one-year related experience or training.
• Must have excellent communication and presentation skills.
• Good organizational and clerical skills required.
• Must be able to obtain gaming license.
• Bi-cultural experience preferred.
• Native American preference.

CONDITION OF EMPLOYMENT

• Must have a telephone.
• Must be able to lift 25 lbs routinely.
• Must be able to stand and walk for long periods of time.
• Must be able to push a cart weighing 50 lbs. occasionally.
• Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.