Food & Beverage Attendant - Flexible Resort Shifts

Smoky Mountain Resorts; Pigeon Forge (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with 4% company match

Health, dental, and vision insurance

Paid Time Off

Sick Time

Tuition Reimbursement

Employee Discounts

Job summary

Smoky Mountain Resorts in Tennessee is seeking a Food & Beverage Attendant to deliver exceptional guest experiences across four outlets. The role emphasizes food safety, accuracy, and friendly service in a family-focused resort environment.

Responsibilities include taking orders, preparing items, and guiding guests through cashless payments while maintaining high cleanliness and safety standards. Experience in hospitality and ServSafe/ABC compliance are valued.

Qualifications

• Excellent customer service and guest interaction skills.
• Ability to work in a fast-paced hospitality environment.
• Strong verbal and written communication in English.

Responsibilities

• Take and fulfill food and beverage orders and serve items per recipe and SOPs.
• Complete orders promptly to meet demand and occupancy levels.
• Maintain food safety and sanitation according to policy and ServSafe guidelines.
• Comply with ABC licensing rules where applicable, especially for alcohol service.
• Instruct guests on cashless payment systems and ensure smooth checkout.
• Create a safe, friendly environment for families and guests.
• Multitask effectively with fellow team members and handle guest concerns promptly.
• Follow safety regulations and company operating policies.

Skills

English language fluency

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Smoky Mountain Resorts in Tennessee is seeking a Food & Beverage Attendant to deliver exceptional guest experiences across four outlets. The role emphasizes food safety, accuracy, and friendly service in a family-focused resort environment.

Responsibilities include taking orders, preparing items, and guiding guests through cashless payments while maintaining high cleanliness and safety standards. Experience in hospitality and ServSafe/ABC compliance are valued.