Food & Beverage Attendant

InterContinental Hotels Group; Augusta (GA); On-site; USD 20,000 - 29,000; Full time

Job summary

InterContinental Hotels Group is seeking staff for full-time buffet service duties in Augusta, GA. Responsibilities include preparing and transporting food and beverage items to buffet areas and ensuring supplies, cleanliness, and presentation meet high standards.

Applicants should have basic reading, writing and math skills, strong guest service, and the ability to work nights, weekends or holidays as needed. A food service permit or health handler card may be required by local regulations.

Qualifications

• Basic reading, writing and math skills required.
• Communication with guests and supervisors is essential.

Responsibilities

• Prepare and transport all food and beverage items and supplies to buffet areas.
• Monitor buffet area to ensure adequate supplies and replenish as needed.
• Follow preparation methods, monitor taste, appearance, temperature, and presentation.
• Welcome guests and respond to requests promptly and professionally.
• Purchase or requisition inventory to ensure adequate stocks.
• Monitor and control food and beverage costs and minimize waste.
• Maintain a clean and organized work area and service spaces.
• Report unsafe or malfunctioning equipment to supervisor.
• May operate dishwashing equipment and store clean dishes.
• Promote teamwork and coordination with other departments.
• Perform other duties as assigned.

Skills

Basic reading writing math

Communication skills

Job description

DUTIES AND RESPONSIBILITIES

• Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.


• Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.


• Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.


• Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.


• Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.


• Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.


• Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.


• Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.


• May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.


• Promote teamwork and quality service through daily communication and coordination with other departments.


• Perform other duties as assigned.

Qualifications and Requirements

Basic reading, writing and math skills and some prior food preparation experience preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds


• Standing up and moving about the kitchen and cafeteria


• Handling food, objects, products and utensils


• Bending, stooping, kneeling

Other

• Communication skills are utilized a significant amount of time when interacting with guests and supervisors.


• Food service permit or valid health/food handler card as required by local or state government agency.


• Reading and writing abilities are utilized often when preparing buffet items from instructions.


• Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.


• May be required to work nights, weekends, and/or holidays

This is a full-time non-exempt position with a pay rate of $17.75/hour.