Food and Beverage Team Leader

mymvw; Koloa (HI); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical Benefits

Travel Discounts

Credit Union

Tuition Reimbursement

Counseling & Family Support

Growth Opportunities

Free On-site Parking

Free Coffee & Tea

Company Attire

Free Work Shoes

Team Luncheon & Awards

Outlets Discounts

Theme Park Tickets & Car Rentals

Community Service

Sustainability Awards

Job summary

Marriott Vacations Worldwide is seeking a team-oriented associate to help ensure guest needs are met, assist with opening and closing duties, maintain clean work areas, monitor dining rooms, and coordinate maintenance requests. You will support management in hiring, training, scheduling, and coaching staff, serving as a role model for professional conduct.

This position offers competitive pay, comprehensive benefits, travel discounts, and opportunities for growth within a dynamic hospitality

Qualifications

• Experience in coaching and developing staff as part of management responsibilities.
• Strong communication and guest-service orientation.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Follow all company safety policies and report accidents or unsafe conditions.
• Maintain clean and professional work areas; assist with opening/closing duties.
• Welcome and acknowledge guests; anticipate and address service needs.
• Communicate clearly with team and guests.
• Develop positive working relationships and support team goals.
• Adhere to quality standards and protect company assets.
• Stand, walk, or lift up to 25 pounds as needed.
• Perform additional duties as assigned by Supervisors.
• Provide courteous, professional customer service.

Skills

Guest service

Team leadership

Communication skills

Job description

Hourly Rate: $35.53

Hourly Rate: $35.53

JOB SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.

• Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

• Site Specific Perks

  • Free on-site employee parking

  • Complimentary soft drinks, coffee and tea

  • Company branded attire for outdoor associates

  • Complimentary work shoes

  • Quarterly team luncheon celebrations and awards

  • Discounts to onsite food outlets

  • Discounted theme park tickets and rental cars

  • Community service opportunities

  • Sustainability awards - Audubon Green Lodging

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

• Speak with others using clear and professional language.

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

• Ensure adherence to quality expectations and standards.

• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

• Perform other reasonable job duties as requested by Supervisors.

• Attention to customer service with a professional and pleasant personality.

• Available to work a flexible schedule including evenings, weekends, and holidays.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.