Food and Beverage Supervisor - FT

Lagooninformation; Wesley Chapel (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible schedule

Employee Assistance program

Employee discounts

Job summary

Metro Lagoons in Florida is seeking a Food and Beverage Supervisor to oversee daily operations, ensure guests receive exceptional service, and maintain accurate business records in the F&B department.

You will lead a team, schedule shifts, manage inventories and budgets, process payroll, hire and train staff, uphold sanitation standards, monitor costs, and actively mentor employees to deliver a consistently outstanding guest experience.

Qualifications

• Proven experience as food and beverage supervisor or similar role.
• Excellent people skills with a strong customer service orientation.
• Outstanding leadership abilities to guide a team.
• Up-to-date with food and beverage trends and best practices.
• Ability to stay calm under pressure while managing daily operations.
• Excellent communication and interpersonal skills across departments.
• Food safety certification or equivalent training.

Responsibilities

• Training and supervising employees to ensure correct performance.
• Monitoring employee productivity to meet goals.
• Coordinating employee schedules, including shift changes and absences.
• Overseeing inventory of food and beverage supplies and ordering.
• Maintaining sanitation standards and ensuring policy compliance.
• Managing payroll by reviewing time cards and processing paychecks.
• Interviewing, hiring, and training new employees as needed.
• Establishing budgets for food, labor costs, and other operating expenses.
• Providing customer service by answering menu questions and making recommendations.

Skills

Customer service orientation

Leadership

Communication

Interpersonal skills

Calm under pressure

People management

Food safety awareness

Job description

Metro Lagoons is growing fast, and we are looking for motivated individuals to grow with us! If you are an energetic and enthusiastic professional. Come join the team at the best lagoons in the United States!

JOB SUMMARY

Food and Beverage Supervisor plays a pivotal role in the smooth and efficient daily operations, ensuring that guests receive exceptional service in F&B departments functions. Also maintaining daily records of business transactions. This role combines leadership, customer service, and operational oversight to create a positive guest experience.

KEY RESPONSIBILITIES

• Training and supervising employees to ensure that they are performing their jobs correctly
• Monitoring employee productivity to ensure that goals are being met
• Coordinating employee schedules, including shift changes and absences
• Overseeing inventory of food and beverage supplies, ordering new items as needed
• Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness
• Managing employee payroll by reviewing time cards and processing paychecks
• Interviewing, hiring, and training new employees as needed
• Establishing budgets for food, labor costs, and other expenses related to running the business
• Providing customer service by answering questions about menu items or suggesting items based on customer preferences

QUALIFICATIONS

• Proven experience as food and beverage supervisor or similar role
• Excellent people skills with a customer service orientation
• Outstanding leadership abilities
• Up-to-date with food and beverages trends and best practices
• Ability to stay calm under pressure
• Excellent communication and interpersonal skills
• Food safety certification

BENEFITS

Flexible schedule, Employee Assistance program, Employee discounts